FAQs
How do I contact Nintendo Customer Support?
You can call the Nintendo customer support team on +44 (0)345 60 50 247 or via email to customer-support@nintendo.co.uk.
What's Nintendo Direct?
Nintendo Direct is the name given to the special livestreams that Nintendo hosts to exhibit new games and systems that it's developing. The live streams happen throughout the year and appear in both regional and international formats. The main one lasts between 25 and 50 minutes, with shorter ones lasting up to 30 minutes. There are also specials such as Indie World which focuses on games from independent developers, along with Pokémon Direct which looks at games within the Pokémon franchise.
How long does Nintendo UK take to deliver?
Nintendo standard delivery takes 2-3 working days. It's either £1.99 or free when you spend over £20. Next day delivery is available when you send over £200 or costs £3.99.
Does the UK have a Nintendo store?
It has the online Nintendo Store but the UK does not have any physical stores that you can visit. If you want to see any systems or games in-person, you'll need to visit a third-party retailer instead such as Game inside of Sports Direct or a supermarket.
What is My Nintendo Rewards?
My Nintendo Rewards is Nintendo's rewards scheme for regular customers. Every time you purchase a game or complete a mission such as by playing a Nintendo mobile game, you earn platinum points to redeem at My Nintendo Rewards. The points can be redeemed for a wide variety of goods that change regularly. These can be posters of popular Nintendo games, a tote bag, keychain, notebook, stickers and many other Nintendo-themed items. It's worth checking regularly as the items available change often.
What's Nintendo Switch Online?
Nintendo Switch Online is Nintendo's subscription membership service that is very similar to Xbox Live and Sony's PlayStation Network. It allows Switch players to play online. As well as that, it includes classic games such as those on the Nintendo Entertainment System, Super NES, N64 and the Sega Mega Drive/Genesis. New games are added frequently. Nintendo Switch Online also allows you to save your game data to the cloud in case you lose or break your Switch.
Hints and Tips
Use your student discount: Nintendo.co.uk has a 10% student discount. As with other sites, you need to verify your status as a student but it only takes a few minutes and the 10% is certainly useful.
Check for deals: The Nintendo site has a deals and offers section. Sometimes, nothing is on sale but it's worth checking in for those valuable times when you could save on a purchase.
Look out for free items with purchases: Some items, particularly preorders of games, come with freebies like a keyring or notebook. While you might not be saving on the initial purchase, it's nice to get something for free when buying something you already planned on purchasing.
Sign up for the Nintendo Switch Online trial: Nintendo Switch Online has a 7-day free trial so you can see if the games available on the service are for you or if you simply want to play online with a friend just for a day or two. Whatever your intentions, it's free so you might as well check it out.
Use your platinum points: Some items on the My Nintendo Store Exclusives page can be bought for with regular currency, but others are exclusively for those with enough platinum points. If you're buying games anyway, you'll earn these so it's worth putting them towards something that appeals to you.
Sign up to the Nintendo newsletter: Sign up for the Nintendo newsletter and you get 15% off when it's your birthday. You'll also get all the latest news about Nintendo and get a heads up when something is newly available for preorder.
Create your own Nintendo Switch bundle: If you're buying a Nintendo Switch, consider building a bundle with Nintendo. By doing so, you get a free accessory once you've added the console, game, and a Nintendo Switch Online membership. Many very popular games are included in the deal like Animal Crossing: New Horizons and Mario Kart 8 Deluxe. The free accessories include a travel case, hard pouch, microSDXC card, and Joy-Con wheels.
Join Nintendo Switch Online for 12 months: It's possible to sign up to Nintendo Switch Online on a month-by-month basis but the best value option is to sign up for a year's membership. Instead of paying £3.49 per month, you pay £17.99 a year so it works out much cheaper.
How to use Nintendo discount codes
1. Find the Nintendo promo code you wish to use from the list on this page, then copy it to your clipboard for future use.
2. Go to the Nintendo store and find the item you want to purchase.
3. Click "Add to Cart" next to its name.
4. Click "View Basket" to begin the purchasing process or "Continue Shopping" if there are more items you wish to buy.
5. On the right hand, click the plus symbol next to "Add a discount code".
6. Paste your Nintendo discount code into the box then click "Apply Code" to apply the discount.
7. Once it's been successfully applied, continue through the purchasing process by clicking "Continue to Checkout".
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
