Microsoft fixes seriously annoying PC gaming bug with Windows 11 update

PC Gamer looking happy
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Windows 11’s Moment 3 update has arrived, albeit only in preview form right now, and as well as new features, it comes with a whole lot of bug squashing – including the fix for a glitch that has been driving some gamers round the bend.

Namely Timeout Detection and Recovery (TDR) errors which crash the game and can lock up the PC. These have been around for a long time, and you can trace troubleshooting efforts all the way back to Windows Vista on Nvidia’s support forum.

Microsoft’s release notes for the Moment 3 preview (KB5027303) state that: “This update addresses an issue that might affect your computer when you are playing a game. Timeout Detection and Recovery (TDR) errors might occur.”

There are some thumbs-ups for this move on Reddit, though no reports that gamers who have been experiencing TDR crashes of late are no longer getting them – not yet, anyway. But we’ll take Microsoft at its word, of course, and this is an important step forward.

One user on Reddit did observe: “Funnily enough, Spider Man Remastered no longer crashes since I have installed this update. I never had TDR issues though.”

So maybe there are some overall stability fixes in the background here for PC games, as well as the TDR remedy? Perhaps.

Another useful facet of this update for gamers is that it improves performance with high polling rate mice (as seen before in testing), reducing levels of stutter with these peripherals (such as the models found in our best gaming mouse roundup).

Analysis: Bug fix bonanza

There are a bunch of other bug fixes delivered by KB5027303, too, including a solution for an issue that stops File Explorer working (that’s a big one, as File Explorer is the central part of the Windows interface which displays your folders and files).

There’s also a cure for flickering video in some apps, the virtual on-screen keyboard failing to open (after coming back from the lock screen), and some earbuds not working (for playing streaming music). That’s quite a bit of problem solving from Microsoft.

Remember, however, this is a preview update, meaning it’s an optional one. If you’ve been frustrated by those TDR errors crashing games, or another of the mentioned gremlins, then you might well feel this update is worth installing. Any risks of still undiscovered bugs in preview likely pale into insignificance compared to the problem you’re facing, anyway.

Otherwise, folks may want to wait for this update to get its full release, which will happen next month (on July 11 to be precise, so that’s not all that much of a wait).

As ever with optional updates, the choice is yours. Windows 10 gamers, however, are a bit miffed that the TDR fix is here for Windows 11, but not for the older OS – so they don’t have a choice, and are forced to live with any game crashing antics. With any luck, Microsoft has this resolution inbound for Windows 10 and it’ll be coming soon enough, fingers crossed.

Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).