BlackBerry Z10 review

Tasked with saving BlackBerry, can the first BB 10 handset deliver?

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Messaging is one thing BlackBerry is famed for – its impressive history when it comes to email management and free messaging via BBM is well known and the BlackBerry Z10 picks up where the others left off.

BlackBerry 10 makes a big thing of all things messages, with its custom Peek gesture enabling you to quickly see who's just messaged, Facebooked or tweeted you without having to exit an application.

BlackBerry Z10 review

If you hear the message tone or see the red flashing notification light in the top-right of the handset then no matter which screen you're currently viewing you can check the details.

Just slide your finger up from the BlackBerry logo, which sees the current screen minimised to the centre of the screen, with new notification icons appearing to left, so you can tell if it's a new BBM, text or whatever.

A movement left will enable you to see the new message in the BlackBerry Hub, so you can decide whether or not to respond straight away or just return to what you were doing.

It's not without its flaws though. If you happen to be reading a message and exit the Hub while still in that message stream, peaking back at the hub to check a new notification doesn't automatically show your inbox, but the page you were last viewing - plus it still counts that message as new until you return to the hub.

This meant the whole peak ability was made redundant as it required us to go into the BlackBerry Hub and navigate back to the main inbox. In this case a notification in the pull down bar at the top of the screen would have been more practical, but who wants to copy Android and iOS, right?

The BlackBerry Hub is the universal inbox found on BlackBerry 10 and it pulls in all forms of communications, from calls and texts to emails, BBMs and social updates.

BlackBerry Z10 review

As well as accessing the Hub via the Peek method, you can also jump to it by sliding to the left from your homescreen.

Once inside the Hub, you can filter it by account if it's all a bit of an information overload, and things such as Facebook and Twitter replies and statuses can be posted from within the Hub, meaning there's no need to fire up the official app every time.

Other third party applications are integrated here too, although things such as WhatsApp show up under the "Notifications" tab, instead of in a separate "WhatsApp" section - which is a little bit annoying.

Instead of having dedicated text messaging and email applications, they are all rolled into the Hub on the BlackBerry Z10, with the ability to hop between accounts.

Emails display nicely on the Z10 with the ability to zoom all the way out so you're able to view the whole thing in all its HTML glory – something some Android handsets aren't too fond of.

BlackBerry Z10 review

There are simple compose, reply and forward controls at the bottom of the screen to enable you to email to your heart's content, while at the top of the screen tap the blue bar and you can view any folders in your email account.

A slight oversight when viewing an email is the lack of controls to skip to the next email in your inbox, forcing you to go back and select it.

Although this may not be an issue for lighter email users anyone who is using the Z10 for business may find it a frustrating additional step which slows the experience down.

The text messaging app is a relatively simple affair with a list of messages on the overview page – the Z10 doesn't pull through profile pictures here.

The message flow between yourself and one of your friends isn't the prettiest of designs, with blocky speech bubbles showing your conversation, but at least it's functional and there are options to attach pictures, video and so on if you wish.

As a colleague pointed out, it does look a bit "my first smartphone", but it does the job and for that we cannot fault it.

BlackBerry Z10 review

As a colleague pointed out, it does look a bit "my first smartphone", but it does the job and for that we cannot fault it.


Of course another big draw for a lot of BlackBerry users is the BBM application, which effectively gives you unlimited free messages between yourself and your other BlackBerry buddies.

The layout of the BBM app has been given a revamp to follow the new BB10 theme with messages displaying in the same speech bubble design as texts.

You can also access your current BBM conversations from the BlackBerry Hub, enabling you to speedily bash out a missive without having to launch the full blown app.

BlackBerry Z10 review

Thanks to the inclusion of NFC inside the BlackBerry Z10 you can gain new BBM buddies by simply tapping the handset against other enabled BlackBerry devices.

There's also a QR code which you can stick on your business card or get printed on a t-shirt, which people can scan with their BlackBerry Z10 or similar to link up with you on BBM. Who doesn't love a good QR code?

BBM Voice was only recently announced for the messaging service, but BlackBerry has launched another new feature to coincide with the arrival of BlackBerry 10 – BBM Video.

As you may have already guessed, this enables you to make a video call via BBM – think FaceTime on iPhones, but now on BlackBerry devices – which uses your mobile data or Wi-Fi connection to beam the images of your smug face to your friends.

As well as beaming an image of your lovely head you can also share your Z10's screen with your contact over BBM Video, perfect if you want to show them a spreadsheet or a picture of your cat wearing a banana outfit.


BlackBerry Z10 review

Now all this messaging capability is nothing without an input method, and keyboards are arguably the thing BlackBerry handsets are most known for.

But wait, nope the BlackBerry Z10 doesn't slide up to reveal a physical QWERTY keyboard like the touchscreen BlackBerry Torch – that's right, it's touchscreen-only folks.

BlackBerry has spoken at length about how it's engineered its onscreen keyboard to bring users the experience they get on the physical version with the all-new touch offering.

Straight up we can say it is miles better than the pitiful attempt that adorned the Torch range of BlackBerry devices, but it's not perfect.

The keyboard sports the silver frets which can be found on the Bold 9900, providing additional spacing between lines and enabling better travel between keys.

These frets also act as the space for the next word prediction on the BlackBerry Z10, and the more you type the more it learns and offers smarter suggestions.

We were able to type at a reasonable pace, but we found the next word prediction if anything slowed us down as the font is too small to easily see and we found our fingers were covering most of the suggestions anyway.

BlackBerry Z10 review

What we also found frustrating was that all the punctuation apart from the full stop and comma were hidden away in a sub menu, with no option to hold a key down to get an additional symbol.

You can turn the BlackBerry Z10 around 90 degrees for a larger landscape keyboard, which some may find easier to type on with two hands.

The message you're replying to is just about visible at the top, which is handy if you're like us and forget what you're replying to half way through.

Tech Specs

Product TypeSmartphone
Network BandQuad Band
Input MethodTouchscreen
Wireless LANYes
Contract TypeSIM-free
Maximum Memory Card Size Supported64 GB
Built-in Memory16 GB
Built-in FlashYes
Memory Card SlotYes
Cellular Data Connectivity TechnologyEDGE, GPRS, HSUPA, HSDPA, HSPA+, UMTS
SAR Value0.87 W/kg
GPS ReceiverYes
Multi-SIM SupportedNo
Near Field CommunicationYes
Integrated TV TunerNo
Cellular Generation4G
Cellular Network SupportedLTE 700, LTE 800, LTE 900, LTE 1800, LTE 2600, GSM 850, GSM 900, GSM 1800, GSM 1900
Multi-touch ScreenYes
Rear Camera Resolution8 Megapixel
Number of SIM Card Supported1
Front CameraYes
Memory Card SupportedmicroSD
Phone StyleBar
ColourCharcoal Black
Operating SystemBlackBerry
Brand NameBlackBerry
Battery Talk Time10 Hour
Product ModelZ10
Screen Size10.7 cm (4.2")
Screen Resolution1280 x 768
Touchscreen TypeCapacitive
Weight (Approximate)137.5 g
Processor CoreDual-core (2 Core)
Maximum Video Resolution1920 x 1080
Processor ManufacturerQualcomm
Wireless LAN StandardIEEE 802.11a/b/g/n
Bluetooth StandardBluetooth 4.0
Backlight TechnologyLED
Operating System VersionBlackBerry OS 10
Messaging TypeSMS (Short Message Service), MMS (Multi-media Messaging Service), Email, Instant Messaging
USB StandardUSB 2.0
Pixel Density355 ppi
Height130 mm
Width65.6 mm
Depth9 mm
Radio TunerYes
Battery Standby Time312 Hour
Product NameZ10 Smartphone
Processor Speed1.50 GHz
Processor TypeSnapdragon
Screen TypeLCD
Sensor TypeAccelerometer, Proximity Sensor, Digital Compass, Gyro Sensor, Ambient Light Sensor, Magnetometer
Manufacturer Part NumberPRD-49737-018
Manufacturer Website Address
Marketing InformationMeet the BlackBerry Z10

Experience BlackBerry Flow
Introducing a completely new way to use your smartphone. A new experience where features and apps work together seamlessly and share your train of thought to help you complete tasks faster and with ease. Discover BlackBerry® 10, designed to keep you moving.

Create. Organize. Act.
Managing a busy project? Planning this weekend's party? The BlackBerry Z10 has the tools you need to get things done on the move. Group relevant photos, lists, messages and web links into one place with BlackBerry® Remember - then sync tasks with your Microsoft® Outlook® calendar. Plus, with Documents To Go™ and Adobe® Reader® built in, you can update spreadsheets, documents and presentations on the move.

Powerful, responsive, fast
Discover a BlackBerry® Browser with speed, simplicity, powerful page rendering and built-in sharing to your favorite social networks. Found something you want to show your friends? Send a link through email or post it to the social app of your choice - all it takes is a couple of gestures.

Over time, your BlackBerry smartphone remembers how you like to share - just another example of how BlackBerry® 10 adapts to you and fits your life.

Turn words into action
Send a BBM™ message, schedule a meeting, update your social networks, or open an app when your hands are full - just by using your voice.

Voice Control recognizes natural speech patterns, so you can talk naturally and always be understood. You can use Voice Control anywhere you can type, so it's easy to dictate a document, compose an email or search your smartphone.

One device for work and play
Use your BlackBerry® Z10 smartphone for work, and access email, apps and documents without compromising your personal content.

BlackBerry® Balance™ keeps your personal information separate and private from your work data. Switch between your profiles with one simple gesture.

Stay secure
You don't want to worry about whether your stuff is safe. BlackBerry is famous for ensuring your messages, photos, apps and content stay private.

Plus, with built-in features like BlackBerry® Protect™, a lost or stolen smartphone doesn't have to be the end of the world. You can simply lock or wipe your smartphone remotely so your data can't be accessed.

Capture every moment
Take great shots with the super-sharp 8MP camera, or switch to the front facing camera and be part of the scene. Crop, enhance and apply artistic filters, then use the Story Maker app to weave those moments together and create the perfect movie.

Display your masterpiece on the big screen for all to see. Simply connect to your TV via HDMI or tap 'Play on' to link wirelessly through DLNA. You can share with your social networks too just by using a few simple gestures.

Do more. Manage less.
Spend less time managing schedules and tasks - BlackBerry® Calendar makes managing your busy schedule simple.

When you create a new appointment, BlackBerry Calendar suggests who to invite based on your existing events and who you invited last time. It will even show you friends' recent messages and social updates - so instead of 'How are you?' you'll know to say 'How was your holiday?'
Limited Warranty1 Year