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How to get the most out of your Amazon Prime membership
By David Nield published
Do you know all of the perks and benefits you get with Prime? Let us guide you through them.
5 reasons you should do all your Black Friday shopping at home
By Emma Boyle published
Black Friday Black Friday bargains are coming, but we don't think you should have to leave your house to get them.
Facebook Marketplace takes on eBay, lets you sell your junk
By Gerald Lynch published
Facebook has expanded its buying and selling groups into a fully-fledged "Marketplace" feature.
Amazon brings out the big Prime numbers after record Christmas
By Marc Chacksfield published
Millions more sign up to Prime, no doubt thanks to last-minute panic shopping.
How visualisation will revolutionise retail
By Rodney Gedda published
Data visualisation and holograms will transform the shopping experience, and it's closer than you think.
In-store analytics: tracking real-world customers just like online shoppers
By Subramanian Gopalaratnam published
Industry voice We look at how retailers will be able to track shoppers in-store just as they can on a shopping site, if not with more detail.
Amazon's Fresh grocery delivery service makes its way to the Big Apple
By Michael Rougeau published
Seven years later AmazonFresh has finally migrated to the east coast, with deliveries beginning in New York.
Correcting the flaws appearing in online customer service systems
By Karl Reindl published
Industry voice Karl Reindl, Managing Director of Youstice, discusses the thorny issues involved with ensuring your customer service system doesn't fall behind the times.
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