NSW driver's licences are now available on your phone

NSW Digital Driver's Licence
(Image credit: Service NSW)
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Announced three years ago and officially put into motion back in May this year, followed by an unfortunate missed deadline in August, digital driver's licences are now officially available in NSW (opens in new tab) – though you may have trouble accessing yours right now.

Digital licence functionality began its rollout via the Service NSW app on Android (opens in new tab) and iOS (opens in new tab) this morning. In order to access your driver's licence on your phone, you'll first need to create a MyServiceNSW account, then enter your surname, license number and the number on the back of your physical licence.

However, many have so far experienced problems in the process of linking their licence to their MyServiceNSW account due to a high number of users clogging Service NSW's servers.

NSW Digital Licence setup process

Still experiencing problems after hours of attempts. (Image credit: Future)

We tried numerous times over the last few hours to link our licences, only for the Service NSW app to either hang indefinitely in the 'checking your account' phase of the setup process, or receive a "we're a little busy" message.

It's worth noting that according to the Service NSW website, "It’s illegal to access your Digital Driver Licence when driving, including when stationary, unless you’re asked to do so by a police officer." 

The digital licence is also an acceptable form of identification for entering pubs, clubs and other 18+ venues.

Stephen Lambrechts
Senior Journalist, Phones and Entertainment

Stephen primarily covers phones and entertainment for TechRadar's Australian team, and has written professionally across the categories of tech, film, television and gaming in both print and online for over a decade. He's obsessed with smartphones, televisions, consoles and gaming PCs, and has a deep-seated desire to consume all forms of media at the highest quality possible. 


He's also likely to talk a person’s ear off at the mere mention of Android, cats, retro sneaker releases, travelling and physical media, such as vinyl and boutique Blu-ray releases. Right now, he's most excited about QD-OLED technology, The Batman and Hellblade 2: Senua's Saga.