GameStop is down for many — here's everything we know so far
If you can't load the site or the app, you're not alone
Well, if you were looking for a Nintendo Switch 2, picking up V-Bucks ahead of the rumored The Office drop in Fortnite, or just wanted to shop around on GameStop this morning and couldn't get the site to load, you're not alone.
GameStop – the popular console, video game, and electronics store in the United States – is having some issues this AM. I can't get the site to load, and my colleagues can't either; reports on Down Detector are spiking.
Reports are currently trending upwards at 260 on Down Detector, which isn't the highest, but certainly shows that something is up. So to track GameStop's issues this AM, TechRadar Gaming is spinning up a live blog to cover one of the biggest game stores in the country.
One potential reason for GameStop's site being down is that several Reddit users reported the site was showing other customers' orders, including payment information and addresses. That's a huge liability, especially when a user is authenticated in and attempting to track orders, only to be presented with another user's information.
You can see that Reddit thread here, but it's quite possible that GameStop needed to take the site offline to fix that.
While GameStop has yet to post on X from its official handle, we are seeing some other frustrated folks start to post about it. However, while the site is still not loading for many, reports on Down Detector are dropping.
Although not because it's recovering, but because not many folks are reporting.
Anyone know that the F*#^ is going on with Gamestop? There website and app are down. I'm even blocked from the website. All I want to do is buy some stuff and check my points. #GameStop #website @gamestop pic.twitter.com/9DREf4s0cQJanuary 21, 2026
@gamestop I think your website and app are down currently.January 21, 2026
GAMESTOP IS DOWN??? pic.twitter.com/IZ3DlR98TfJanuary 21, 2026
The screen we're currently seeing when trying to load GameStop isn't super uncommon: if you're spamming a website repeatedly, you could get flagged and see the 'You've been blocked' notice.
It appears to be a bit more common today and follows previously reported issues accessing GameStop. This Reddit thread here is from earlier today. GameStop's website issues come after the company has confirmed it is closing down over 400 stores across the United States.
Interestingly enough, we've spotted a Reddit thread from a year ago that shows a screen grab of a similar issue, in fact, one that's nearly identical to what folks are seeing today.
The difference is that this is from a year ago, and it doesn't seem as widespread as the one affecting folks currently.
Here's a look at Down Detector right now – as of 11:10 AM, the most recent update on the site that tracks outages based on your reports, is currently trending upwards at 304 reports. We're keeping an eye on GameStop's X (formerly Twitter) account to see if the retailer posts any updates as well.
While that screengrab is from a laptop connected to Wi-Fi, I also tried loading GameStop.com on my iPhone 17 Pro Max, which is connected to Visible's 5G network. I'm seeing the same error, which says that I've been blocked from accessing the site.
It's certainly a weird one, but it is providing a 'Cloudflare Ray ID' for every request. This does not mean it's an issue with CloudFlare; we just know there's some sort of communication issue occurring when trying to access GameStop.
Rather than the homepage or a 503 error, we're seeing a "Sorry you have been blocked" screen when trying to access GameStop.
You must confirm your public display name before commenting
Please logout and then login again, you will then be prompted to enter your display name.