Canon Australia's online store is shutting shop at the end of September

Canon EOS R6
(Image credit: Future)

Canon Australia has announced that the company will shutter its online store at the end of the month (September 30 to be precise) "for the foreseeable future".

According to Canon Australia, this decision was made to help "[streamline its] efforts in supporting local retailers" who have been affected by the ongoing global pandemic and "to drive competition" in the country.

(Image credit: Canon)

It's still business as usual until September 30, though, so customers looking to pick up new products – be it cameras, lenses or printers – can do so till then and will also get Canon's 14-day "Peace of Mind" return policy.

However, the company has locally already stopped taking payments for backorders and is no longer adding customers to waiting lists. So if you were looking to pick up a Canon EOS R5 or the more affordable EOS R6, for example, and they're no longer in stock on the Canon Store, you'll need to go to a local authorised retailer.

Canon Australia's promotional codes and discounts will be valid only until September 30, and they will not be transferrable to purchases made at retailers. If you have a gift card or voucher for the local Canon Store, you'll need to use it up by September 30 as well.

Canon's free shipping policy is also available until September 30. Thankfully, Canon Australia's unique five-year warranty on its products isn't going anywhere, and will continue to apply as long you buy from an authorised retailer.

For more information on how this closure might affect you, head to Canon Australia's FAQ page on the local website.

Sharmishta Sarkar
Managing Editor (APAC)

Sharmishta is TechRadar's APAC Managing Editor and loves all things photography, something she discovered while chasing monkeys in the wilds of India (she studied to be a primatologist but has since left monkey business behind). While she's happiest with a camera in her hand, she's also an avid reader and has become a passionate proponent of ereaders, having appeared on Singaporean radio to talk about the convenience of these underrated devices. When she's not testing camera kits or the latest in e-paper tablets, she's discovering the joys and foibles of smart home gizmos. She's also the Australian Managing Editor of Digital Camera World and, if that wasn't enough, she contributes to T3 and Tom's Guide, while also working on two of Future's photography print magazines Down Under.