Updated: Amazon confirms Alexa outage, but it's back up now

Update: Amazon has confirmed to TechRadar that there was an issue with its service, but it has now been fixed.

"For a short period yesterday morning we had an issue that intermittently impacted some Alexa customers’ ability to interact with the service. The Alexa service is now operating normally," a spokesperson told us.

Is Alexa down in the US and elsewhere?

The US doesn't appear to be affected right now by the same Amazon Alexa outage, at least not yet. We tested it this morning to make sure.

However, as more users unwrap, unbox, and set up Alexa-powered speakers, that always could change. We'll keep monitoring the outage situation in the US.

The Amazon Echo Dot was Amazon's most popular gift in the lead up to the holidays. It's clearly going to strain its massive servers this morning.

TOPICS
Matt Swider