FAQs
Does HP offer free shipping in Australia?
Yes, HP Australia offers free shipping sitewide on orders of AU$50 or more. HP says that delivery within 2-3 business days is available in Sydney, Melbourne, Brisbane, Adelaide, Newcastle, Wollongong and the ACT.
Does HP price match in Australia?
HP does price match in Australia, though it must be done over the phone. HP Australia will price match its own laptops and desktops being sold through major retailers such as JB Hi-Fi, but also comparable PCs from competitors such as Dell, Lenovo, Samsung and Asus. A comparable PC means it has the same specs including processor, RAM, storage, graphics card, screen and other features. To request a price match from HP Australia, call 1300 616 192.
Does HP Australia accept returns and refunds?
HP Australia does accept returns and refunds within 14 days of receiving your order. To start the returns process, you’ll need to call HP Australia on 1300 635 787. HP says that successful returns should receive a refund within 5 business days. Note that if the product you ordered was built with custom specifications, the return policy may be different or a refund may not be available. In this instance, contact HP Australia for more information.
Does HP offer student discounts in Australia?
The HP Education Store in Australia is where students and educators can get access to exclusive discounts. HP offers discounts of up to 30% on its Education Store, and the deals are available to students and teachers from universities, TAFE and vocational schools across Australia. To create an account on the HP Education Store, you’ll need a valid education email address ending in 'edu.au'.
Does HP Australia offer warranty on its products?
Yes, HP Australia does offer warranty on its products for one year, but this can also be extended to three years by purchasing a HP Care Pack. Once you’ve made your purchase, you can register the product and check your warranty status at any time on HP’s Aussie website.
What does HP stand for?
HP stands for Hewlett-Packard. As in, Hewlett-Packard Company, an American tech brand based in California and founded way back in 1939 when there were no fully electronic computers and the only printers were industrial-sized.
How do I claim my HP printer in Australia?
If you're the proud owner of a HP printer that released before 2020, a claim-code must be used to add your printer to your HP Smart account. Don't worry, it's only a few simple steps.
1. Turn on Web Services (from the printer control panel or printer EWS).
2. Find the printer claim code (on the information printout or on the printer control panel display).
3. Enter the printer claim code (you can do this on your HP Smart account during setup or during Instant Ink enrollment).
Does HP Australia offer trade-ins?
HP offers savings of up to 20% when you trade-in an old device in Australia, whether it's an HP or not. This applies to PCs, laptops, monitors and peripherals, but not to printers.
Hints and tips
HP Australia’s promo codes can help you get a discount on your order, but there are other ways to save when buying from the retailer’s official store.
Shop during HP’s sales: HP is almost always offering a discount on its laptops, and you can see them all on HP’s sale page in Australia. We’ve seen the retailer offer up to 50% off its laptops on its website, with ultrabooks, 2-in-1s and gaming machines all going on sale fairly frequently. We often highlight HP’s laptop discounts on our best laptop sales page, but you’ll also find desktops, monitors and computing peripherals available for less on HP Australia.
Trade-in your old device: HP Australia offers a trade-in service, where you can send any model of any brand PC to HP, and it’ll give you up to 20% off your next PC purchase. To trade-in, fill out an online form and wait up to one business day to be contacted by a HP team member. After this, you’ll be given a discount code to get up to 20% off.
Use HP’s student and teacher discounts: As we’ve mentioned, students and teachers are eligible for exclusive deals via the HP Education Store in Australia. You’ll need a valid education email address to sign up, and it can be a great way to save on items that aren’t otherwise discounted.
Sign up for HP Instant Ink: A HP Instant Ink subscription lets you save up to 50% on ink or toner for your printer, and plans start at AU$1.99 a month in Australia. You’ll need an eligible printer to sign up, so check this first on HP’s website. HP will also collect your used cartridges free of charge and recycle them for you.
How to use HP Australia coupon codes
1. Select your coupon code from the list and copy it.
2. Head over to the HP website and select the device you want.
3. With the device in your cart, click on the 'Go to cart' button.
4. On the shopping cart page, click the 'apply discount code' button and enter the copied code.
5. Continue through to billing and payment details.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each offer you find on TechRadar gets checked before being uploaded by our dedicated e-commerce team. You'll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products and services.
We also include all relevant information about coupons, such as expiry dates and any terms and conditions, near the 'Get Code' button. You can see the details for an individual offer by clicking on the 'Terms & Conditions' text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried and tested, sometimes coupons expire or T&Cs are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multi-buy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our coupons team on ecommau@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
