Can you do Prime Day returns?
Because sometimes, the shoe doesn’t fit
Amazon's Prime Day sale event is coming to an end in most regions, so either you're anxiously awaiting your new packages or possibly lamenting a missed opportunity to do some serious shopping.
In any case, millions of Amazon shoppers will have flocked to the online retailer's virtual storefront over the past 48 hours in the hope of securing discounted smart home devices, kitchenware, pet supplies and other popular items – but not every Prime Day customer will be entirely happy with the products that eventually arrive at their door.
So, you may be wondering whether you can return the stuff you bought on Prime Day to Amazon - but don't fret! You're in the right place. We're detailing everything you need to know about the retail giant's Pride Day returns policy.
Let’s start with the most important thing: Amazon’s Prime Day returns policy is the same as it is on any other day of the year. In other words, there is no Prime Day-specific returns policy.
The majority of items bought through Amazon – including all Amazon devices – typically can be returned within 30 days of purchase, and the same is true of products bought during Prime Day. Sometimes, Amazon will process returns requested between 30 and 60 days after purchase, but the retailer may charge a restocking fee in such instances.
Of course, not all items are treated equally. Downloaded software, prepaid game cards, personal care products and so on can't be returned at any time of the year anyway, and you can check out this list for a more detailed breakdown of Amazon's non-returnable items.
Not all returnable purchases qualify for free returns, either, but those products that do include free returns will have a bold message saying so next to their price listing.
It also goes without saying that a return processed after Prime Day will only result in a refund equivalent to the price paid at the time of purchase (i.e. the deal price) – you can't pick up a discounted item and expect a full-price refund a week later.
So there it is: Prime Day on Amazon is just like any other day on Amazon (save for the thousands of discounted items) and doesn’t impact your right to return purchases you’re unhappy with.
If you're still on the hunt for some last-minute Prime Day deals, head over to our Amazon Prime Day 2022 hub for the latest and greatest savings.
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Axel is TechRadar's UK-based Phones Editor, reporting on everything from the latest Apple developments to newest AI breakthroughs as part of the site's Mobile Computing vertical. Having previously written for publications including Esquire and FourFourTwo, Axel is well-versed in the applications of technology beyond the desktop, and his coverage extends from general reporting and analysis to in-depth interviews and opinion. Axel studied for a degree in English Literature at the University of Warwick before joining TechRadar in 2020, where he then earned an NCTJ qualification as part of the company’s inaugural digital training scheme.
- Muskaan SaxenaComputing Staff Writer