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Superloop, one of our favourite internet service providers (ISP) here at TechRadar — and recipient of our Best High-Speed NBN Provider Award — has recently made a couple of announcements that could have a major impact on how much you pay for internet over the next 24 months.
Firstly, the telco has announced that it will be increasing prices on the majority of its NBN plan lineup from July 1, as a direct response to the wholesale price hikes being introduced by NBN Co. We already knew the wholesale price increases were coming, so it’s not a huge surprise to learn Superloop is passing the cost onto consumers. We fully expect most other NBN providers to follow suit.
The slight saving grace is that Superloop isn’t increasing the cost of its NBN 100, NBN 500 or NBN 750 plans, at least not for the upcoming financial year. What it chooses to do for FY27 is anyone’s guess right now.
That means price hikes are only being applied to NBN 25, NBN 50, NBN 250, NBN 1000 and NBN 2000 plans. Prices will go up from as low as AU$3 per month and up to AU$6 per month. The biggest increase will apply to the NBN 25 plan, which will set you back AU$78p/m after any introductory costs.
For context, the NBN 50 plan (with double the speed) will retail for AU$89p/m, while the faster NBN 100 and NBN 500 plans will cost AU$95 (no change).
It’s clear, then, that upgrading to a faster plan will make more economical sense than ever, with a AU$17 gap between a 25Mbps plan and one that offers up to 500Mbps download speeds (if you have the right connection type to support them).
The full table of Superloop NBN plan price increases from July 1 is below.
Speed tier | Current price | New price from July 1 | Change |
|---|---|---|---|
NBN 12 | AU$59 | AU$62 | AU$3 |
NBN 25 | AU$72 | AU$78 | AU$6 |
NBN 50 | AU$85 | AU$89 | AU$4 |
NBN 100 | AU$95 | AU$95 | No change |
NBN 500 | AU$95 | AU$95 | No change |
NBN 750 | AU$104 | AU$104 | No change |
NBN 1000 | AU$109 | AU$114 | AU$5 |
NBN 2000 | AU$165 | AU$168 | AU$3 |
NBN 250 | AU$99 | AU$102 | AU$3 |
How to avoid the price increases
While the planned price hikes don’t come as too much of a surprise, they’re undoubtedly going to be hard to stomach for many customers — both those already signed with Superloop, and any potential customers who were thinking of switching to the well-rated telco.
Fortunately, Superloop is offering a way to avoid them, at least for the next 24 months, with a feature called PriceLock.
PriceLock does exactly what it suggests; it lets you lock in a monthly fee for two years, for a one-off fee of AU$25. If you were to sign up with Superloop today and activate PriceLock, you would effectively avoid the July increases.
However, the amount you actually stand to save with PriceLock firstly depends on which NBN plan you have. Considering the NBN 100, NBN 500 and NBN 750 plans aren’t receiving a price increase from July 1 means there’s no real point in activating PriceLock.
Having said that, Superloop could increase the cost in 2027, in which case locking in the current price would be worth it. For a one-off fee of AU$25, it would still be worth activating the feature in our opinion. At the very least, it would provide peace of mind knowing how much your monthly NBN bill will be for the next two years.
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A prime time to sign
Removing PriceLock from the equation, now is still a great time to consider switching to Superloop. The telco is offering a few EOFY deals on its NBN plans, and giving you the chance to buy an Eero 7 modem and receive a second absolutely free — ideal for building a mesh Wi-Fi system for greater network coverage at home.
What’s more, all Superloop NBN plans have a six-month introductory price, which would also help you avoid the planned price hikes for a short time. When the introductory offer ends, you will pay the new price, assuming you choose one of the plans that will go up.
I’ve picked my two favourite Superloop plans below, but make sure to check out the full lineup in the price comparison tool.
