BlackBerry 9720 review

Budget BlackBerry 9720 winds clock back to BB 7, but who's biting?

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If playing games and watching movies is high on your wish list, then don't buy the BlackBerry 9720. The 2.8-inch display is never going to offer a cinematic experience.

There's only 512 MB eMMC storage built-in, so you need a microSD card if you want to load any music or videos onto your phone. Luckily the BlackBerry 9720 can take a microSD card up to 32GB in size.

By far the easiest method of loading content is to put the microSD card into your computer and transfer everything you want over before putting it into your BlackBerry 9720.

If you don't mind using the BlackBerry Desktop Software then you can just drag and drop files, but it does mean installing software, hooking up your BlackBerry 9720, and waiting for it to connect and sync.


The music player works well. It automatically lists all of the music you have on your microSD card and it will play through in order, or you can shuffle. It's fairly barebones in terms of options though.

The sound quality isn't too bad, but obviously improves greatly when you put on the supplied earphones. You can also dive into the headset equalizer and tweak the settings to match your music. You can change the bass level, or choose genres like jazz, rock, or dance.

BlackBerry 9720
Music sounds reasonable but playback options are limited

You can browse by song, artist, album or genre, and it's easy to create a playlist. Once the music has started you can skip out of the app without stopping playback. If you're using the earphones then you've got a small volume rocker and you can quickly mute if you need to.

On the phone itself you can tap the menu button to skip back into the app and you can bring up controls by pressing one of the volume keys on the right spine.

BlackBerry 9720
You can leave the app without stopping playback

There is also an FM radio and you'll have to plug the earphones in to use it because they act as an antenna. We were unable to find a station, but the BlackBerry 9720 was tested in an area with poor reception, so your mileage will vary.


The video player is also pretty basic. There are no real options to play with. Videos look OK; obviously the 480 x 360 pixel resolution is a major limitation. Streaming videos from various websites, or from YouTube, works well as long as you have a decent Wi-Fi connection.

BlackBerry 9720
The video app is hamstrung by the small screen

In terms of audio and video file formats the BlackBerry 9720 supports pretty much everything including MOV, MP4, AVI and WMV. We didn't encounter any problems playing back files.


All of your photos automatically go into the pictures app on your BlackBerry 9720 and they appear in a chronological grid format.

It's easy to view them as a slideshow or set an image as your wallpaper via the menu button. You can also share, rotate, or zoom, but don't expect any photo editing tools beyond that because they aren't there.

BlackBerry 9720
The pictures app uses the common grid format

There's no DLBA support here, so you'll need to transfer videos and photos if you want to watch them on your big screen.

Tech Specs

Product TypeSmartphone
Network BandQuad Band
Input MethodTouchscreen, QWERTY
Wireless LANYes
Maximum Memory Card Size Supported32 GB
Built-in Memory512 MB
Built-in FlashYes
Memory Card SlotYes
Cellular Data Connectivity TechnologyGPRS, EDGE, HSDPA, HSUPA, UMTS
GPS ReceiverYes
Multi-SIM SupportedNo
Near Field CommunicationNo
Integrated TV TunerNo
Cellular Generation3G
Cellular Network SupportedGSM 850, GSM 900, GSM 1800, GSM 1900, WCDMA 850, WCDMA 900, WCDMA 1900, WCDMA 2100
Multi-touch ScreenNo
Rear Camera Resolution5 Megapixel
Number of SIM Card Supported1
Front CameraNo
Memory Card SupportedmicroSD
Phone StyleBar
Operating SystemBlackBerry
Brand NameBlackBerry
Battery Talk Time7 Hour
Product Model9720
Screen Size7.1 cm (2.8")
Screen Resolution480 x 360
Touchscreen TypeCapacitive
Weight (Approximate)120 g
Wireless LAN StandardIEEE 802.11b/g/n
Bluetooth StandardBluetooth 2.1
Operating System VersionBlackBerry OS 7.1
Messaging TypeSMS (Short Message Service), MMS (Multi-media Messaging Service), Email, Instant Messaging
USB StandardUSB 2.0
Pixel Density214 ppi
Height114 mm
Width66.3 mm
Depth12.1 mm
Radio TunerYes
Battery Standby Time432 Hour
Product Name9720 Smartphone
Processor Speed806 MHz
Processor TypeTavor
Screen TypeLCD
Sensor TypeAccelerometer, Proximity Sensor, Ambient Light Sensor
Manufacturer Part NumberPRD-55047-090
Manufacturer Website Address
Marketing Information?The new BlackBerry® 9720 smartphone is designed to help your customers extend smartphone use in their organisations. Here is a handset that incorporates the best of BlackBerry® technology in the most cost effective way.

Top three reasons the BlackBerry 9720 is great for business:

1. Packed with new features
  • BlackBerry® 7 OS version 7.1
  • BlackBerry® Keyboard with distinct keys for optimal typing
  • 2.8" touchscreen and trackpad for easy navigation
  • Swipe to unlock functionality
2. More ways to stay in touch
The dedicated BBM™ key and free access to BBM Voice when using WiFi, makes it easier and cheaper for colleagues to keep in contact.

3. Smart for business
With BlackBerry® Enterprise Server or BlackBerry® Enterprise Server Express, the BlackBerry 9720 offers a world class and cost effective solution for market-leading mobile device management, application management and security.
Limited Warranty1 Year