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Windows Phone Apollo: 20 things we want to see

In Depth: What Microsoft must fix for Windows Phone 8

November 10th 2010 | Tell us what you think [ 6 comments ]

windows-phone-8-20-things-we-want-to-see

Our to-do list for Windows Phone 8

In computing, even the most amazing products usually have minor defects. Yet, when the product is mobile, each defect somehow becomes even more troubling.

One small snafu can mean the difference between arriving on time to a meeting and sending that one hurried text to a colleague, or getting lost on a vacant thoroughfare because the GPS is glitchy and not user-friendly.

The recent release of Windows Phone 7 has caused a stir in the smartphone industry, partly because it is highly usable and well-designed, partly because there's still debate about whether it can actually make any headway against Google Android and Apple iOS, and partly because we have learned to take notice when Microsoft does anything new. Yet, there are still some gaping holes.

Here are 20 features we like to see in the next Windows Phone release.

1. Copy and paste

How is this even possible? No modern smartphone OS is complete without copy and paste. Knowing how the OS works (the interface consists mainly of large squares you click and slide around on screen) and that there are no options for long press (other than being able to delete that square) helps you understand why copy and paste was left out. You can almost picture a Redmond designer saying copy and paste defies interface aesthetics. It also makes it hard to copy an email address.

2. Flash support

We've all learned to live without Adobe Flash support on smartphones. Sure, there are workarounds - if you can buy the Skyfire browser for iPhone, good luck. Yet, rich content on sites like GamesRadar.com really benefit greatly from Flash. As we reported recently, the reason Microsoft did not include Flash support is due to the fast 18 month development cycle.

3. Better multitasking

Like most smartphones today, Windows Phone 7 has limited multitasking. For example, apps can send a push notification while you are browsing, and they tend to save their state when you switch out of them. (For example, if you log into Gmail using the IE browser, close and start a new app, then go back to IE, you will still be logged in.)

However, this limited multi-tasking is not the same as true background processing. For Windows Phone 8, we really want to have the ability to start a massive back-up to the cloud and have that run while we check email.

Better, window in window processing: being able to see a split-screen view of a Netflix movie with the browser downloading a movie file. For now, when you quit Netflix, the entire app shuts down and you have to start all over again.

4. Easier app control

Speaking of apps that shut down entirely when you quit them, another peculiarity is that the WP7 interface, while fluid enough for flipping through pictures and browsing the web, is not exactly app-centric.

In fact, the only way to view apps currently is in a long list when you swipe to the right. (You can also pin apps to the home screen by long-pressing on the one you want and selecting to pin.) However, what we'd like to see in Windows Phone 8 is better categorization. For example, one square for productivity apps where you can drag those icons into that bin, similar to the capability on the iPhone 4.

5. Better indication of interface options

Another minor gripe is that Windows Phone 7 tends to play "interface roulette" with you: it is hard to know when you can swipe left or right, when you can long-press, and when an app offers extra options.

For example, the email app has plenty of icons below the main screen for creating a new message and syncing. However, the Picture app seems to have no options at all. (Oddly, you can long-press on the main pictures screen to choose a background image, but there is no indication that this is possible.)

6. Internet tethering

Is it too much to ask to make your phone work as a modem? This is one feature that would make sense for Windows Phone 8, especially if 4G networks proliferate. While tethering would be handy, we'd also like the ability to use the phone as a Wi-Fi hotspot for other devices (and make it free!).

7. YouTube app

Not including a YouTube app is a travesty, especially if you are under 15 years old and have a lot of spare time. What - there is no way to watch some angst-ridden teenage singing Train songs? Actually, there is a way if you fire up the browser and pop open a YouTube vid. You will be promoted to download the YouTube app from the Marketplace. The app is clunky at best: it looks just like IE but plays videos.

8. A true universal search

Like the copy/paste omission, the lack of universal search is a glaring problem. Even the Palm Pre had a useful search that returned results from your contacts, apps, and the Web. WP7 only provides Bing search, which is great for the web but not useful when you really need to find that one obscure sales contact and only know the first name, or just want to start an app quickly.

9. Aggregated email

WP7 tends to prefer a Windows Live email address. While the email client is useful enough, there is no way to add all of your email accounts and have them grouped in one client.

10. Deliver on the gaming promise

During a MIX event prior to launch, Microsoft showed the mech-shooter game The Harvest and hinted at a serious effort to bring the Xbox 360 casual gaming experience to the handheld. That game made our list of the best Windows Phone 7 games, but there are still a few conspicuous no-shows, including Crackdown 2: Project Sunburst and Halo Waypoint, and a few games we really want to see (Limbo, Braid).

11. Tweets from within first-party apps

Here's one that is a little tough to explain, and we know that some view Twitter as a 140-character fad. However, Windows Phone 7 seems to almost ignore the service, especially when it comes to integration with other apps. We'd like to see the ability to tweet a favorite song from the Zune player or even post a photo from your photo stream to your Twitter account or directly from the camera app.

12. HTML5 support

The IE browser included with Windows Phone 7 seems to be a beefed up version of IE8 for the small screen, and its lack of HTML5 and Silverlight support is another glaring omission. HTML5 has not exactly become the de facto standard for rich content, but the potential with HTML5 is hard to ignore: better designed web pages, faster performance, and video feeds that actually work.

13. Advanced editing in Word

Including the Office hub app was a no-brainer, and it's handy to be able to open Word and Excel files and edit them to some extent. (The PowerPoint app is strictly for viewing.)

What's missing is the ability to do anything beyond changing the format and editing the text. In Windows Phone 8, we'd like to see more robust word processor and spreadsheet functions, even including such fine details and controlling line spacing and being able to (ahem) copy and paste between Word and Excel.

14. Create PowerPoint from scratch

The ability to view a slideshow on your smartphone is nothing new. What would be impressive in Windows Phone 8 is a way to create a PowerPoint show from scratch - grabbing images from Flickr, tapping in your text, setting slide timings, and maybe even streaming the show to the web.

15. Better software support for 4G networks

The Windows Phone 7 OS seems designed for the current age of 3G networks, but in Windows Phone 8 we hope that 4G access on the order of 7-10Mbps becomes widely available in the UK and US.

If that happens, the OS really needs to follow suit with a powerful HD movie download service and a way to make full back-ups to the web easily. Better yet, we're still waiting for the day when massive mobile storage and 10Mbps access turns your smartphone into a primary media device for all media content.

16. Wallpaper on home screen

You can change the background pic - for the Picture app. In WP7, there is no way to change the wallpaper image used for the home screen and the lock screen. That's a strange missing feature since just about every smartphone offers this basic capability.

17. IT feature to push apps

Microsoft obviously focused on the lucrative and fast moving consumer market for the first Windows Phone 7 release. In Windows Phone 8, we'd like to see better enterprise support - including a way to push apps to the device, such as those used for remote access and for custom apps that access enterprise software.

18. Ability to segregate social networking contacts

We like the way Microsoft added an aggregator for social networks. The People app is clean and refreshes quickly. However, it is an all or nothing approach - we'd like to see separate categories for Facebook and Live Mail, for example. And, it's odd there isn't a way to add a Twitter account.

19. Built-in back-up feature

One of the very last additions that Microsoft made to the Windows Mobile 6.5 release was a good one: it added a back-up utility that made a copy of your contacts and media files. Having this built-in to Windows Phone 8 would help make your smartphone the primary device for all media and a good storage choice for documents and spreadsheets.

Oddly, there is no way to back-up using a tool in the OS (using a scheduler, adding encryption to files) but you can copy files to the SkyDrive service.

20. Better built-in encryption

Phones are not the best encryption devices - for a large file, they might not have the horsepower to add robust encryption like AES. Yet, for most quick archives for contacts and documents, encryption would be a helpful addition.

Even better, we'd like to see a way to make back-ups with encryption that are then accessible from the cloud, and a way to lock down a device remotely so the data is safe.

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Liked this? Then check out 25 Windows Phone 7 tips and tricks

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Your comments (6) Click to add a new comment

thequestian


April 16th 2011

6. A few items I really hope they address in the Mango update:

1. Bookmark Locations in Bing Maps

I can't count how many times I've wanted to "drop a pin" somewhere and label it 'Mike Anderson' for future use. On that note, it wouldn't hurt to allow integration of bookmarking and contacts.

2. Save Camera Settings

That's all. Just please save my settings. Why would I want them back to default every time I start the camera? Two seconds to open the camera app, and five minutes resetting my preferences?

3. Software Capture Key in Camera App

Yes, the hardware button is a nice feature, but there's no denying the intuitive quality just touching the screen.

4. Alphabetical Organization For Apps

Much in the same say Contacts can get unwieldy, Apps could benefit from the brilliant alphabet squares approach to navigation and organization.

5. Visual Voicemail

It just feels wrong to be calling a mailbox at this point in the game.

There are a few other niggles, but generally speaking, I am very happy with WP7. Given a few revisions, I do think Microsoft will be a major competitor, again.

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adef


March 20th 2011

5. What the windows phone also needs is the ability to send an attachment in an email. Right now you have to use a app like this one:

http://adefexpensereport.com

ADefExpenseReport is a Windows Phone 7 Expense Tracker application that allows you to email expense reports with pictures of all your receipts.

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mathius


November 11th 2010

4. seems a bit silly to have cut & paste as number 1 when you know its going to be in the next update anyway. as reported on here. duh.

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kasser


November 11th 2010

3. Am hoping a lot if it will be addressed by the update in Jan, and few subsequently after that.

By distributing regular updates and being in control of it (rather than let the networks decide) will give Win Phone major kudos.

Btw, as reported by Engadget looks like tethering is already available

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tfawcett


November 11th 2010

2. I think MS say Copy and Paste is coming in 2011, so we don't have to wait for WP8 before getting that basic functionality. I'm hoping tehering isn't far behind.

Unless I missed it I think you missed off choosing a ring tone. Doesn't bother me, but I've been reading it's hard to do. Should be a simple option for them to add.

Finally, the thing that really stopped me buying one was that storage isn't interchangable. I understand the reasons why, but why let OEMs release devices with such low storage capacity? 32GB should be minimum - I'm not a massive music fan, but even my collection exceeds 16GB and that's before I've taken photos, shot HD video or downloaded email and documents.

Couldn't they have done something similar to Windows Home Server where you can add multiple drives (or Micro SD cards in this case) and the UI treats tham as one large drive? Then they could have 8 or 16GB built in and a slot for consumers to add more. Not sure how it works in a hot-swap scenario, but you get the idea.

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simmybear


November 10th 2010

1. Very nice list! Now my only question is given how long it took to get Windows Phone 7 off the ground (with those few missing odds and ends still) why weren't at least half of your list in Windows Phone 7 anyway - it's not like a company the size of Microsoft is short of talented developers?

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