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Marissa Mayer on the future of Google

Interview: "It's really important to move beyond just keywords"

January 3rd | Tell us what you think [ 6 comments ]

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Almost every product developed by Google has to go through the 'Marissa gauntlet'

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Pretty much every product that Google works on has to go through gatekeeper Marissa Mayer, who decides whether it's ready to be released or needs more work.

She even approves every single Google Doodle that adorns the search giant's homepages around the world. From being hired as the first female engineer nine and a half years ago to becoming one of the key decision makers at Google, she's come a long way.

"We were very small, just 20 people," Mayer, now Google's vice president of search products and user experience, recalls. "There was a tremendous amount of energy, scruffy entrepreneurialism and a sense of hope. We really felt we were working on something that might change the world. We were all very excited to be working on such an important problem and we thought it would really have an impact. Even from that vantage point, though, it wasn't clear to us what type of impact it would have."

Mayer simply didn't anticipate that Google, which had just signed a deal to become Netscape's default search engine when she started, would turn into the biggest internet company in the world. "I actually felt that we had about a two per cent chance of succeeding. That might sound tiny, but actually that's about a hundred times higher than the average start-up. I thought that the odds relative to the other start-ups were very, very good – but even with those odds there was still a lot left to chance."

Chance, it seems, is something Mayer doesn't rate that highly. She's brainy, precise and ambitious, obsessive even, when it comes to shaping Google's product suite.

Critics, notably Silicon Valley gossip blog Valleywag, call her mechanical and robotic – and maybe she has to be to stay on top of it all. She looks after 150 product managers, and every month 10-12 major products are pitched to her.

On top of that, 1,000-2,000 outside projects need to be reviewed. She has to make decisions all the time, and insiders call the rigid process of her critiquing and approving new features 'the Marissa Gauntlet'. Usually, each team has no more than 10 minutes to present their projects. During this time, though, they get her undivided attention – she won't check her email or take phone calls.

Aside from the official meetings, Mayer's office door is open for an hour each day, so Googlers can go in, ask questions and get more advice on a project. Of course, as her job title suggests, the focus is on the user experience. She's absolutely devoted to the needs of the 'end user' and often uses her mom as a reference point to check whether an idea is simple enough.

But what other criteria does she take into account when she decides whether a product is a goer? "I look for the insight and innovation that's baked into the idea," Mayer explains. "I also look at the overall energy and strength of the team that's presenting it. Then I develop an overall sense of confidence that it's both a good product idea and that we have a good team who are interested in moving it forward. If those two things come into alignment, it's going to be a successful product."

Innovation is her real passion (along with cakes – she's actually invested in a speciality cake company called I Dream Of Cake). She uses her '20 per cent time' (the time Google apportions its employees for personal projects) to figure out how the search giant can continue to innovate as it builds new products.

 

Your comments (6) Click to add a new comment

applenotmsorgoog


January 5th

6. Interesting read! I am a firm believer that the "creative class" that makes up 39% of the work force of our economy is begining to see through the tech shroud that google has been hiding behind since its rise to power. There is not enough creativity in google to sustain it's position in the new "creative age". The tech savey age of creative software is being pushed away by simplicity. Google was a leader in this arena but is falling short now due to egghead marketing. Get back to KISS Google. Hire creative people now to cater to the emerging class. Egghead marketing only appeals to eggheads. IBM fell this way, MS is as well. The only truely creative innovators left are Apple. From what I see, they stand to be the ones left standing as we reign in the new class.

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charbax


January 4th

5. Google is the best, though they need to be much better. Why, that is cause they should have a responsibility to improve the world as being the best. You can't just rely on competition to improve all things and fix all problems. That's why I think Obama should seriously ask for a collaboration with Google on fixing many of the social problems around the world. Computers and Internet technology is our only hope, bureaucracy and disconnected democracies have not worked so far.

Google Project Ideas needs to promise that outside users who contribute ideas for new Google products, who contribute ideas for code on Google App Engine and ideas for applications on Android, those users who contribute original ideas need a promise that Google logs date and time of idea submittions, and eventually may reward the user if that idea development contribution results in the next billion dollar plans for Google.

Someone needs to improve Google Moderator as a full time job. Not keeping Google Moderator as some kind of 20% time small simple project. Google Moderator needs more features so that Google can logically crowd-source for more and better features.

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worldtvpc


January 4th

4. Interesting, but I think you missed out on the fact that according to ValleyWag reports - she has an inflated ego - they had some quotes coming from ex-Google staffers - and the run ins with her seem to show her with a more cynical and sardonic personality.

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kenny


January 4th

3. Yes - agree on user control and localization.

Met with Google in OZ -suggested there will be a backlash if there is no local control - particularly

on grids ( or the grid of clouds ).

Regards

Kenny

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damien1989


January 4th

2. She's photographs fairly well but she's pretty awkward when it comes to speaking. i've seen her on Google: Behind the screen Documentary. She's a bit of a Dits, a Cute, Very msart Dits!

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goinglikesixty


January 3rd

1. Fascinating stuff. Good job. Whew! What a responsbility she has. Amazing.

I love that she uses her Mom as touchstone.

I would guess her Mom is a boomer? We are just so cool! :)

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