Updated 18 hours ago

12768 products + 13403 members

Quick fixes for 10 common Mac problems

How to get your Mac playing nicely again

January 11th | Tell us what you think [ 10 comments ]

force-quit

If an app freezes or stops responding, try force quitting it from the Force Quit menu

<>

1. Force quitting an app that is not responding

If an application is not responding, if it's continually bouncing in the Dock or appears to have frozen, you may need to force quit it. You can do this by holding Command+Alt+[esc] to bring up the Force Quit window, or by choosing Force Quit from the Apple menu. After quitting the program, try relaunching it. If it still doesn't work it may be incompatible with your version of OS X. Thankfully, force quitting programs on Macs nowadays doesn't generally affect the stability of the system and doesn't require a restart.

2. Fixing software update errors
If you run the Software Update application (which can be found in System Preferences) on your Mac and are presented with any kind of an error, it could be that you need to repair permissions. OS X is based on a system of permissions telling it which user has access to what files. If these become corrupted, your Mac might erroneously think that you don't have the right privileges to run and install software. Go to Applications > Utilities and open Disk Utility. Then, choose your boot drive, this is usually called Macintosh HD, and then click the Repair Disk Permissions option. After this process has been completed, try the software update process again. Everything should be running back to normal just by going through this simple process.

3. Opening files in specific programs
If a file or document is refusing to open but you know which application it should work with, try holding Command+Alt while dropping the file onto the relevant application's icon, either in the Dock or in Finder. This should force your chosen application to open the file. It will also force any application to try to open a file, though success rates will vary. Alternatively, select the problem file and press Command+[I] to open up the Get Info window. Then, choose Open With: and, from the pull-down menu beneath that option, pick an application to open the file. To make every file of that kind open with that application in the future, click the Change All… button.

4. Making some space and adding more RAM
If your Mac is feeling sluggish and simple tasks are taking longer than usual to do, check that the boot drive isn't getting too full by selecting it and pressing Command+[I] to Get Info on it. Look at its size and how much available free space is left on it. If it's less than 20% of the drive's size that's free, you'll need to offload some stuff either onto DVDs or onto external hard drives to free up space. Good candidates include movies, iPhoto and iTunes libraries, plus any applications you don't use much. Also look at fitting more RAM to your Mac as this will also help greatly with performance.

5. Ejecting a disc that's stuck in your Mac
If a CD or DVD refuses to eject, and it's definitely not in use by any programs, try restarting the Mac whilst holding down the left mouse button. This should force the opening of all optical drives and eject your troublesome disc. You could also open Terminal and type drutil tray open, then hit [Enter]. If other devices like USB or FireWire hard drives, memory sticks or iPods refuse to eject, the safest course of action is to shut down the Mac, disconnect the device and then restart. Often, a device will then behave normally.

 

Your comments (10) Click to add a new comment

lovlid


January 14th

10. Patronising mac users.The article is probable useful to mac noobs who have just gone over to the dark side.Get off your high horses.

Alert a moderator

macshasta


January 12th

9. The employee who wrote this travesty owes an apology to all of the Mac users that thought they might learn something from this article. It is extremely rude to run off at the keyboard. I rank this on par the Prince Harry's recent remark, "little **** friend" when referring to a fellow soldier.

Alert a moderator

iamhephzibah


January 12th

8. this is like the worst article ever! Ctrl????????

Alert a moderator

greenalien


January 12th

7. While it may have been a typo, the Mac does have ctrl and alt keys so the editor isn't wildly out of touch as some ego maniacs are suggesting. My Macbook Pro (UK) clearly labels two keys as "ctrl" and "alt". Even if he meant Cmd+Option (or Cmd+Alt) it's not exactly the typo of the century. There's nothing technically stopping a ctrl+alt combo on a Mac.

Alert a moderator

redglasses


January 12th

6. This isn't Windows, it's a Mac. We don't use "Ctrl + Alt". We use "Cmd + Alt". Your editors should be more careful.

Alert a moderator

jamescameron


January 12th

5. Umm... Macs *CAN* have more than one mouse button. You can plug in any USB mouse with multiple buttons and the right mouse button will work the same as Command-Clicking. Even the Mighty Mouse has two buttons, though they're both under one piece of plastic. When clicking, click on the right side of the "single" button to see what I mean.

Alert a moderator

Tell us what you think

You need to Log in or register to post comments

By submitting this form you agree to our Terms of Use and so are legally responsible for anything you submit. DO NOT submit anything which may violate the Terms of Use or another person's rights including copyrighted or offensive materials.