Microsoft Launcher's latest update is causing issues, especially for these users

Surface Duo
(Image credit: Future)

Microsoft Launcher’s latest June update has been giving users plenty of trouble, especially if they happen to be using a Surface Duo.

The update, released on June 27, 2023, has already amassed plenty of posts from Reddit and Twitter users about their devices not working properly with Microsoft Launcher. Though it’s a wide range of devices having issues, the Surface Duo seems to be the most common which, according to Windows Central, seems to be tied to a recent system update.

screenshot of microsoft launcher error

(Image credit: Reddit user /yugabe)

Right now, the only real solution has been to reset the launcher when prompted by the error message, though some users are apparently reporting that doesn’t work either. This could especially be a problem for Surface Duo as it’s that device’s only launcher, because if resetting doesn’t work then you might have to resort to customizing settings again. Other phone users can simply switch launchers when the error pops up, however, saving a bit of a headache.

Update: A Microsoft spokesperson reached out to TechRadar with the following statement: "Microsoft is aware and is investigating."

Surface Duo users getting the short stick

Microsoft Launcher was first released in 2015 as a beta under the name Arrow Launcher, and officially released in 2017 for both iOS and Android. It was an initiative made to make its devices as accessible as possible across platforms.

It’s generally a solid feature that allows users the option to integrate between Windows PCs and smartphones, especially for larger devices like the Surface Duo with more screen real estate that can better take advantage of the feature. 

However, for the Duo, this recent error proves that it should be able to switch launchers like other phones can, as Duo users who are experiencing this problem are stuck troubleshooting until Microsoft pushes out a fix. And it certainly can’t be fun having an otherwise functional device that you’re forced to constantly either reset or customize options on repeatedly. 

Hopefully, the tech giant will have answers for this soon, and even better, will ensure that Duo users will have other options going forward.

Allisa James
Computing Staff Writer

Named by the CTA as a CES 2023 Media Trailblazer, Allisa is a Computing Staff Writer who covers breaking news and rumors in the computing industry, as well as reviews, hands-on previews, featured articles, and the latest deals and trends. In her spare time you can find her chatting it up on her two podcasts, Megaten Marathon and Combo Chain, as well as playing any JRPGs she can get her hands on.