BT Vision review

Is this hybrid service the way forward?

On paper the V-box is a sexy proposition

TechRadar Verdict

The firmware update is sorely needed, but so is improved content

Pros

  • +

    Adds to Freeview without an expensive subscription

  • +

    Good library and EPG

Cons

  • -

    Currently unreliable hardware

  • -

    Must have BT broadband

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Only recently launched amidst a fanfare of TV and print advertising, BT Vision is a 'hybrid' service which gives you a Freeview PVR that can also download TV shows and films via broadband.

BT's pricing schemes change like the British weather, but the V-box is currently free, although there's £90 of installation and connection fees to contend with. A self-install option should remove £60 of this by the end of the year. The catch is you have to be a BT Total Broadband option 2 subscriber, paying at least £23 a month for up to an 8Mb connection.

Conclusion

The BT Vision interface is built by Microsoft, and it looks pretty nifty, with lots of picture-in-picture menus and slinky graphics that put the other services to shame. But what looks good in a showroom has to be reliable every day at home, and we've had continuing trouble with our test boxes. There are numerous angry reports on user forums, too.

The service will get a Firmware upgrade in the Autumn, which may cure these hiccups. Until then, we can only give BT Vision a cautious recommendation. As an HD source it's a non-starter and its VOD selection is limited and expensive.

High-definition rating: 1/5. Video on demand rating: 2/5

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