Struggling with Google TV home screen errors? You're not alone, but a fix is now arriving

Philips OLED809 home screen with Google TV
(Image credit: Future)

If you're running the most recent versions of Google TV or Android TV, you might have encountered some issues with your homescreen. If you have, Google is aware of the issue and has created a fix for it – but it might not have reached your device just yet.

According to 9to5Google, the problems have affected multiple versions of Google TV: on the Chromecast with Google TV, on Walmart Onn boxes, and on some TVs with Android TV or Google TV built-in.

The problems are with homescreen content, such as your personalized For You recommendations. For some viewers, there is nothing For You: that part of the homescreen hasn't been loading at all, instead displaying "Loading error: unable to load For You". Other viewers have been finding that the same issues have been occurring with other parts of their home screen, leaving them empty or displaying a similar loading error.

What's causing the Google TV homescreen loading error?

We don't know for sure, but it looks internet-y – most likely a minor issue between your TV and Google's servers, which would explain why Google has been able to identify and repair it relatively quickly. AS 9to5Google points out, a Google server outage last weekend produced similar errors, although those stopped happening once the outage was over.

Whatever the explanation, Google says it's fixed it and that the fix began rolling out on August 16. In the meantime, if the error is still occurring while you wait for the update you may be able to get around it by logging out of your Google account and logging back in again. Some Redditors have been more successful than others, though, with some reporting that it's worked and others saying that even factory resetting their TV hasn't solved the problem.

"This update might take some time before it reaches everyone," Google community manager Kelanfromgoogle says. "We appreciate your patience!"

You might also like...

Carrie Marshall
Contributor

Writer, broadcaster, musician and kitchen gadget obsessive Carrie Marshall has been writing about tech since 1998, contributing sage advice and odd opinions to all kinds of magazines and websites as well as writing more than a dozen books. Her memoir, Carrie Kills A Man, is on sale now and her next book, about pop music, is out in 2025. She is the singer in Glaswegian rock band Unquiet Mind.

Read more
Google Chromecast 2
Google is finally rolling out a fix for broken Chromecasts – just as new bugs appear on the Chromecast with Google TV
Google Chromecast 2
Chromecasts are still broken – but Google tells fuming owners not to factory reset their devices
Google Chromecast 2
Chromecast users are getting increasingly angry about a weird 'untrusted device' bug that blocks casting – but a fix is coming
Google Pixel 8 review Pixel 8 Pro cameras
Is your Google Pixel 9 screen flickering or are the haptics a lot more intense? You aren't alone, and thankfully there's a fix
Two Android phones on a green and blue background showing Google Messages
Struggling with slow Google Messages photo transfers? Google says new update will make 'noticeable difference'
YouTube TV
YouTube TV might be planning a big Netflix update that puts the best streaming services first
Latest in Televisions
Google Chromecast 2
Google is finally rolling out a fix for broken Chromecasts – just as new bugs appear on the Chromecast with Google TV
Sony UBP-X700/K shown from the front
Sony launches new version of the best cheap 4K Blu-ray player that drops the streaming tech – but the price looks odd
Hisense 65-Inch Class U6 Series Mini-LED ULED 4K UHD Google Smart TV 65U6N 2024 Model with NBA player on screen over a red background with a big savings icon next to it
The Hisense U6N is an impressive budget mini-LED TV and it's now less than $500
Samsung, Roku, and Hisense TV screens
I review TVs for a living, and here are the 3 best budget TVs you can buy today
TV deals
Amazon has a ton of cheap TVs on sale for March Madness – deals starting at $79.99
Eight Samsung TVs mounted to the wall showing different basketball games
Samsung is offering you 8 new TVs in one bundle for March Madness, in case you want to watch all games at once like a Bond villain’s lair
Latest in News
An image of the Nintendo Switch 2
Nintendo Switch 2 could have AI upscaling similar to PS5 Pro’s PSSR according to patent, and it could be a gamechanger for graphics on the upcoming console
PowerColor Red Devil AMD RX 9070 XT graphics card shown side-on
Your next GPU could be from AMD, not Nvidia, if Team Red’s success with PC gamers continues
Quordle on a smartphone held in a hand
Quordle hints and answers for Tuesday, March 18 (game #1149)
NYT Strands homescreen on a mobile phone screen, on a light blue background
NYT Strands hints and answers for Tuesday, March 18 (game #380)
NYT Connections homescreen on a phone, on a purple background
NYT Connections hints and answers for Tuesday, March 18 (game #646)
Samsung Galaxy S24 hands on handheld back straight white
The Samsung Galaxy S24 is getting one of the S25’s biggest video upgrades with One UI 7 – here’s why Log Video matters