By forcing Bing on Chrome users, Microsoft is back to its bad old ways
Why not make a product people want to use?
Come on Microsoft. You must know that no one likes Bing. Cramming it into a Spider-Man film in a bid to make it appear cool didn’t work – mainly because in a film involving radioactive spiders, superheroes and lizard people, the idea of anyone willingly using Bing rather than Google was the most unrealistic aspect.
In fact, I have a sneaky suspicion that the most searched-for term in Bing is “How to download Chrome”, as people use Microsoft’s Edge browser, which comes with Windows 10 and has Bing as the default search engine, to download Google’s Chrome browser.
I'd even wager that the user numbers for Bing compared to Google must be so small, they are practically an anomaly. More of a blip than a bing.
And Microsoft must know this. Which is why the company has been trying to foist its unloved search engine on us. Not only does Edge default to Bing, but using the search box in Windows 10 brings up Bing results when you search the internet, with no easy way to change it.
And even worse, it’s now emerged that Microsoft is planning to include a “Bing extension for Chrome” that will be automatically installed alongside a forthcoming update to Microsoft Office 356 ProPlus.
This will change the default search engine of Chrome from Google (or any other search engine) to Bing. Quite why Microsoft thinks that anyone using Microsoft Office 356 ProPlus would also want to have their search engine changed to Bing is beyond me. It’s come up with some old excuse about needing to use Microsoft search or whatever, but to be blunt, that’s no reason to forcibly change people’s search engines.
With great power comes great responsibility
Instead, Microsoft wants people to use Bing not through choice, but through force. And while many people will change back to Google as soon as they’ve noticed that their search queries bring back Bing results, I’m sure Microsoft is banking on enough people not realising, or just sticking with it, victims of digital Stockholm syndrome.
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In my view, this is a move that hearkens back to Microsoft’s shadier past where it has tried to force its products on users. Anyone who has used a fresh version of Windows 10 will know that if you use Edge (and Bing) to search from Chrome to download, you used to get messages popping up trying to dissuade you from doing so, and instead stick with Edge.
Not only was this annoying (and a bit desperate), but it was using an unfair advantage of having Edge being pre-installed in Windows 10.
Now, those little pop-ups and messages seemed to have calmed down a bit lately, and I was hoping that maybe Microsoft has learned its lesson. But if it does go ahead with changing people’s default search engines when they update Microsoft Office 356 ProPlus, then I fear the company hasn’t learned anything.
The bottom line is if Microsoft wants more people to use products like Edge and Bing, then rather than forcing people to use them, instead Microsoft should work hard to make those products better than the completion – so people willingly use those products, rather than being held hostage.
Microsoft has done better with its updates to Edge – but it’ll take a lot more to make me consider using Bing.
But tampering with my choices in an unrelated program just because I use another Microsoft product? I believe Spider-Man would agree that that goes against everything Uncle Ben stood for.
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Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. He’s personally reviewed and used most of the laptops in our best laptops guide - and since joining TechRadar in 2014, he's reviewed over 250 laptops and computing accessories personally.