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Windows 10 October cumulative update is causing Blue Screen of Death on some HP computers

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After a number of well-documented problems with the Windows 10 October 2018 Update, Microsoft released a cumulative update aimed at fixing a number of issues and bugs, however it seems like that update is causing dreaded Blue Screen of Death (BSOD) errors on some HP computers.

As Windows Latest reports (opens in new tab), the Windows 10 KB4464330 patch for the Windows 10 October 2018 Update is causing Blue Screens of Death, where the PC becomes unresponsive, and displays a blue error screen, due to incompatible drivers on certain HP computers.

A user who experienced the issue with their HP EliteDesk 800 G3 claimed on a Microsoft answers forum post (opens in new tab) that their PC no longer boots after installing the cumulative update.

People have also been documenting their problems on Reddit (opens in new tab) and Twitter as well.

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More problems

In the Twitter exchange above, it's suggested another update, KB4462919, appears to be the problem.

If you have an HP computer, it’s worth holding off installing any updates until Microsoft or HP addresses the issue.

However, if you’ve installed it and are experiencing problems, it looks like deleting the HpqKbFiltr.sys file from the system32/drivers on your PC will help.

Matt Hanson
Matt Hanson


Matt is TechRadar's Managing Editor for Computing and Entertainment, looking after two of the best, and most exciting, channels on the site. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. Ever since he got an Amiga A500+ for Christmas in 1991, he's loved using (and playing on) computers, and will talk endlessly about how The Secret of Monkey Island is the best game ever made. He's also a huge film and TV fan and Marvel geek, and his favorite recent film is Dune.