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The GenAI era of search. Who will take the lead?
By Mick Amelishko published
AI hallucinations pose challenges for search. Can Google and OpenAI overcome them?
Meta’s celebrity AI avatars go from celeb status to no-shows after they fail to hit the mark
By Kristina Terech published
Meta has decided to discontinue its celebrity AI avatars after disappointing levels of user engagement.
Embracing AI in the modern contact center
By Dave Hoekstra published
How can today's contact centers truly embrace AI?
ChatGPT’s free macOS app had a big, worrying security hole
By Alex Blake published
OpenAI’s ChatGPT app only recently launched on macOS, but it’s just been caught storing your private queries in a very unsafe way.
AI models could be hacked by a whole new type of Skeleton Key attacks, Microsoft warns
By Sead Fadilpašić published
Microsoft warns there are still simple ways to get chatbots to return malicious prompts.
The double-edged sword of AI: Navigating evolving cybersecurity threats
By Suid Adeyanju published
From phishing attacks to ransomware, cybercrime comes in many shapes and sizes, but no matter what the format of the attack, the results are devastating.
Faulty AI that told people to break the law defended by New York mayor
By Benedict Collins published
Take your workers tips and pay less than minimum wage, New York AI chatbot says
Hallucinated packages could be the next big security risk hitting AI developers
By Sead Fadilpašić published
What if someone creates a previously hallucinated package - and then makes it malicious?
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