Tips and tricks to turn you into a faster, smarter web designer

For 37signals founder Jason Fried such praise is appreciated, but he thinks there's a good reason why his company's products fare well in the current market – they do less than the competition. "They do a few things really well and get out of people's way," he claims. "And when products do a few things really well, they're more pleasant to work with, and easier to learn and understand."

The most effective tools are often the simplest – a hammer and nail, paper and pencil. It's when you start to complicate things that effectiveness is hampered. "For example, with a blank piece of paper, you can do just about anything on it, but add lines and maybe it's not such a good thing to draw on. Add grids and maybe it's not such a good thing to write on," Fried explains. The more additions, the less useful something becomes for most people. Something might become great in a specialised way, but for the majority, it's less interesting.