Facebook just had its worst week in the company’s history
The cost of user dissatisfaction
Despite facing a slew of controversies this year – from the Cambridge Analytica scandal, accusations of spreading violence in some countries, and spreading fake news – Facebook seemed to be on track with sales projections and profit estimates. Until this week.
The social media platform’s second quarter earnings report showed it had lost approximately a million monthly users and 3 million daily users in Europe, with no user growth in the US. According to Facebook CEO Mark Zuckerberg, the implementation of the EU’s General Data Protection Regulation (GDPR) is to be blamed.
"GDPR was an important moment for our industry," Zuckerberg said on Wednesday. "Looking ahead, we will continue to invest heavily in security and privacy. This is our responsibility to keep people safe."
Profit plunge
Facebook’s shareholders and investors began unfriending the social media platform after the company’s chief financial officer, David Wehner, predicted that revenue growth would continue to be slow for a while, sending Facebook share prices plummeting as much as 24%.
The company warned its investors that a huge financial injection would be required to buttress the business to address the controversies it’s currently facing, with revenue growth expected “to decline by high single-digit percentages from prior quarters”.
The drop in share price sent Mark Zuckerberg’s fortune tumbling by US$16.8 billion, which could send him sliding down the Bloomberg Billionaires Index.
Valuable data
While Facebook faces the worst week in the company’s history, it still holds the world’s largest repository of user information. And although the loss of active users in Europe has hit its advertising revenue as well, the company insists the advertising part of its business is still strong
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According to the company, Facebook Messenger and WhatsApp show promise as new advertising platforms, although chief operating officer Sheryl Sandberg doesn’t believe they’ll contribute strongly for a few years yet.
Despite Facebook facing the hard truth behind user disenchantment, it still remains a profitable company and we definitely haven’t seen the last of it yet.
While she's happiest with a camera in her hand, Sharmishta's main priority is being TechRadar's APAC Managing Editor, looking after the day-to-day functioning of the Australian, New Zealand and Singapore editions of the site, steering everything from news and reviews to ecommerce content like deals and coupon codes. While she loves reviewing cameras and lenses when she can, she's also an avid reader and has become quite the expert on ereaders and E Ink writing tablets, having appeared on Singaporean radio to talk about these underrated devices. Other than her duties at TechRadar, she's also the Managing Editor of the Australian edition of Digital Camera World, and writes for Tom's Guide and T3.
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