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WhatsApp is sharing your payment data with Facebook

While user privacy on internet has always been a key concern for many, it has now become a cause of worry after the disclosure of the Cambridge Analytica scandal. Even more because Facebook users were the biggest victims of the alleged data leak. 

While Facebook is still facing scrutiny for the data leak, reports of WhatsApp sharing user data with Facebook have surfaced. Going through the terms and services of WhatsApp, we learnt that the messaging app is collecting a fair amount of user data and sharing some of it with Facebook. 

Recently, a company representative told PTI, “WhatsApp collects very little data and every message is end-to-end encrypted. Contrary to recent comments in the media, we are not keeping track of the friends and family you have messaged.” That means, conversations on the platform should remain private, but information like whom you’re talking to, when and how often can still be harvested. 

Most recently, WhatsApp rolled out UPI payment support on its platform in India, which allows users to send money to a Virtual Payment Address (VPA) linked to a user’s bank account. While you are sending money via WhatsApp, in the background, the information is being sent to PSPs (Payment Service Providers) and then processed via UPI after authenticating. 

When you make a payment, you are giving out transaction information about the amount, time and date, frequency and receiver’s VPA. And as per WhatsApp terms the information gathered is shared with third-party service providers including its parent company Facebook.

“To send payment instructions to PSPs, maintain your transaction history, provide customer support, and keep our Services safe and secure, including to detect, prevent, or otherwise address fraud, safety, security, abuse, or other misconduct, we share information we collect under this Payments Privacy Policy with third-party service providers including Facebook,” reads one of the terms on WhatsApp.

It’s not obligatory that the data shared with Facebook will always be misused, but it is still a concern that shouldn’t be ignored. 

Sudhanshu Singh

Sudhanshu Singh have been working in tech journalism as a reporter, writer, editor, and reviewer for over 5 years. He has reviewed hundreds of products ranging across categories and have also written opinions, guides, feature articles, news, and analysis. Ditching the norm of armchair journalism in tech media, Sudhanshu dug deep into how emerging products and services affect actual users, and what marks they leave on our cultural landscape.
His areas of expertise along with writing and editing include content strategy, daily operations, product and team management.