Shut it all down? Microsoft research suggests AI usage is making us feel dumber – but you don't need to panic yet

Bored frustrated business people working in the office with an efficient robot.
(Image credit: Shutterstock / Stock-Asso)

  • Microsoft and Carnegie Mellon University published research that says AI is causing “the deterioration of cognitive faculties”
  • The study involved 319 people who use AI tools at work at least once per week
  • The survey-based study opens the door to deeper research into AI side effects

Brain rot is usually associated with endless doom scrolling of low-quality online content, but a new Microsoft Research study suggests that overusing AI might be causing “the deterioration of cognitive faculties.” Oh no.

Performed in collaboration with Carnegie Mellon University, the study – titled The Impact of Generative AI on Critical Thinking: Self-Reported Reductions in Cognitive Effort and Confidence Effects From a Survey of Knowledge Workers – asked 319 participants who use “GenAI tools at work at least once per week” (such as Gemini, ChatGPT, CoPilot) to judge how AI usage at work was affecting their critical thinking skills.

It found that “while GenAI can improve worker efficiency, it can inhibit critical engagement with work and can potentially lead to long-term overreliance on the tool and diminished skill for independent problem-solving.” The study added that people's jobs are becoming less about solving problems and more about making sure the AI has correctly solved the problem – morphing our work from “task execution to task stewardship” – which led people to feel like their ability to think critically isn’t as sharp as it was before they started using AI.

Is it time to panic? Not quite yet

Someone shaking hands with an AI through a laptop screen.

AI might still be a help not a hindrance (Image credit: Pixabay)

Seeing the headlines and reading the study it can feel like it’s time to pull the big AI lever and shut it all down for good in order to save our brains from being irreparably damaged by a tool that may be hurting us more than it’s helping us. But while the study certainly highlights challenges we desperately need to tackle in the AI space – ultimately the relationship between humans and AI we should be cultivating – it’s not quite as dire as it seems.

That’s because the study focuses on how AI users perceive AI usage is affecting their critical thinking. While the study uses a survey to quantify these feelings it comes down to how people feel and, more importantly, it doesn’t create a true quantitative comparison between frequent AI users and people who never or rarely use the AI.

While people who use AI a lot may feel they’re less capable of critical thinking it could be that because they’re not as distracted by less difficult tasks they can more easily tackle challenging ones thanks to AI’s help – or it could be there’s been no change in their critical thinking skills. But to measure actual changes in critical thinking we’d need a study with quantitative tests that compare different groups' ability (groups decided based on their AI usage) to complete tasks – including a control who never uses AI for work.

Until we have that kind of study it’s impossible to judge if AI really is making us dumber. However, that doesn’t mean we should just dismiss this Microsoft research.

Ai tech, businessman show virtual graphic Global Internet connect Chatgpt Chat with AI, Artificial Intelligence.

Make AI work for you (Image credit: Shutterstock/SomYuZu)

Firstly, using this study as inspiration for a more quantitative study like the one I’ve described would be a fantastic next step. Secondly, while the participants' feelings may or may not represent factual reality, they represent reality for the people in this study – and they shouldn’t be dismissed.

If people feel like they’re simply AI stewards rather than performing meaningful work that could lead to dissatisfaction in their job. Some psychologists believe dissatisfaction with how we spend our time scrolling is the root cause of the social media brain rot experience (via the BBC). A similar sense of meaninglessness could be causing AI users’ similar brain deterioration feelings at work.

With AI becoming more prevalent we’ll need to work out how best to fight back feelings of deterioration, but a good first step will always be some self-care. Be that finding a new job that stimulates us, taking up a hobby that we can devote our freed-up brain power towards, or some other strategy that works best for you.

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Hamish Hector
Senior Staff Writer, News

Hamish is a Senior Staff Writer for TechRadar and you’ll see his name appearing on articles across nearly every topic on the site from smart home deals to speaker reviews to graphics card news and everything in between. He uses his broad range of knowledge to help explain the latest gadgets and if they’re a must-buy or a fad fueled by hype. Though his specialty is writing about everything going on in the world of virtual reality and augmented reality.

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