Kathren Neuss

Head of Research at Mercator Digital.

Articles by: Kathren Neuss

A hand about to touch a phone. Superimposed on top of it is a pink triangle with exclamation mark inside it. Behind it is a computer display with code on it
Bots, deepfakes and fake identities are sabotaging user research

By Kathren Neuss

As companies ramp up user research, imposters are becoming all too common.

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