Articles by Chris Angus

Chris Angus, Vice President, Contact Centre Engagement, 8x8

Articles by: Chris Angus

Person using a laptop while earing a headset with microphone.

Navigating the future of human-chatbot collaboration

By Chris Angus published 3 April 24

Why we shouldn’t blame chatbots for falling customer satisfaction.

Maintaining momentum for SMBs in 2021

By Chris Angus published 22 February 21

The events of last year have impacted organizations across the globe, including small businesses, bringing both challenges and the need to remain resilient.

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