Barry Cooper

Barry Cooper serves as the President of the CX Division at NICE. He is responsible for product strategy, innovation, product management, R&D, solution marketing, implementation, customer support and cloud operations of NICEs CX solutions.

Articles by: Barry Cooper

A digital face in profile against a digital background.

We have reached the age of AI, here’s how companies can embrace it

By Barry Cooper published

To realize AI's benefits for CX, businesses should focus on purpose-built AI that addresses specific needs.

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