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How Agentic AI is changing the game in CX and beyond
By Venk Korla published
Learn how Agentic AI transforms customer experience, enabling autonomous, hyper-personalized, and proactive engagement across industries.

‘We haven’t figured that out yet’: Sam Altman explains why using ChatGPT as your therapist is still a privacy nightmare
By Alex Blake published
Seeking therapy from an AI like ChatGPT could come with a lot of risks, says OpenAI CEO Sam Altman.

Healthcare providers really want to try out AI - but don't really have the skills
By Craig Hale published
AI promises to revolutionize healthcare, but workers and companies need to be prepared for transformation.

Will Agentic AI change the way creatives work? These 12 AI tools are reshaping the creative industry
By Glen Taylor published
New tools are changing how artists plan, animate, and deliver

Aligning data privacy responsibility with operational reality
By Gal Golan published
Data privacy was once the exclusive domain of legal and compliance, now it is a major responsibility for IT departments. Resources rarely match these expanding responsibilities.

Even AI agents aren’t immune to silos
By Suzanne Livingston published
As enterprises invest in agents, they must also invest in integration and orchestration.

I created a motivational AI life coach with Character.ai – here’s what happened
By Becca Caddy published
What started as a fun way to boost motivation with an AI coach turned into a deeper exploration of whether giving AI a personality helps or just blurs the lines.

The Samsung Galaxy S26 could come with multiple AI assistants – while the Ultra model is tipped for a major camera upgrade
By David Nield published
We've got a couple of bits of new information about the flagship Samsung phones that should arrive in January.

What if Clippy and AI Cloud intelligence had a baby? It would probably look like Microsoft's new Copilot Appearance feature
By Eric Hal Schwartz published
Microsoft's new Copilot Appearance feature gives the AI assistant a visual, expressive character that aims to feel more like a relatable companion.
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