Google admits to Nexus One issues

Google planning a Nexus One update
Google planning a Nexus One update

Google has admitted that there are some coverage problems with the Nexus One handset in the US.

The problems relate to 3G coverage - something a few users have been complaining about, citing low signal in supposedly covered areas.

However, Google's findings are two-fold, and they seem to apportion a little bit of blame to both parties - it's apparently poor T-Mobile 3G coverage in the US, and a slight issue with the software on board the Nexus One.

To that end, Google is going to issue an upgrade and is already testing out a fix to issue, which means that when the Nexus One lands in the UK it should be fully up to speed.

Robust

Vodafone's 3G coverage is also likely to be more robust, meaning that the problems that plagued from Nexus One users in the US shouldn't apply to UK dwellers.

Google said in an official reply: "Our engineers have uncovered specific cases for which a software fix should improve connectivity to 3G for some users.

"We are testing this fix now, initial results are positive, and if everything progresses as planned, we will provide an over-the-air software update to your phone in the next week or so. It may be, however, that users are experiencing problems as a result of being on the edge or outside of 3G coverage, which a product fix cannot address."

From Official Nexus Forum via Engadget

Gareth Beavis
Formerly Global Editor in Chief

Gareth has been part of the consumer technology world in a career spanning three decades. He started life as a staff writer on the fledgling TechRadar, and has grown with the site (primarily as phones, tablets and wearables editor) until becoming Global Editor in Chief in 2018. Gareth has written over 4,000 articles for TechRadar, has contributed expert insight to a number of other publications, chaired panels on zeitgeist technologies, presented at the Gadget Show Live as well as representing the brand on TV and radio for multiple channels including Sky, BBC, ITV and Al-Jazeera. Passionate about fitness, he can bore anyone rigid about stress management, sleep tracking, heart rate variance as well as bemoaning something about the latest iPhone, Galaxy or OLED TV.