Sadly, the Surface Pro 7 lacks any crucial fixes or improvements that fans of the line were expecting or hoping for. Its predecessor, the Surface Pro 6, had some glaring issues that Microsoft could have fixed in the Pro 7, but the company has opted not to, making this update more of a missed opportunity rather than a device worth upgrading to.
Not that the Surface Pro 7 lacks any improvements. It comes with some updated internals and a USB-C port, but that’s about it. This minor refresh is just not worth paying good money for, unless you have an aging device from years ago. In fact, those updates seem like a half-hearted attempt, like something to tide us over until the Surface Pro 8, which has just been announced at the Microsoft Sept 22 event.
It’s not like Microsoft can no longer come up with fantastic devices – the Surface Laptop 4 proves it still has a few aces up its sleeves. But, as far as the Microsoft Surface Pro 7, it has somehow missed the mark, especially for the price. And, that makes it hard to fully recommend.
Here is the Surface Pro 7 configuration sent to TechRadar for review:
CPU: 1.1GHz Intel Core i5-1035G4 (quad-core, 6MB cache, up to 3.7GHz boost)
Graphics: Intel Iris Plus Graphics
RAM: 8GB DDR4x
Screen: 12.3-inch, 2,736 x 1,824 PixelSense display (Contrast ratio: 1,500:1, 100% sRGB color, 10-point multi-touch, 3:2 aspect ratio)
Storage: 256GB SSD
Ports: 1 x USB 3.0, 1 x USB-C 3.1, microSDXC card reader (UHS-I), headphone/mic jack
Connectivity: 802.11ax Wi-Fi 6 (2 x 2 MIMO), Bluetooth 5
Cameras: 8MP rear-facing, auto-focus camera (1080p HD); 5MP front-facing, 1080p HD camera
Weight: 1.7 pounds (771g)
Size: 11.5 x 7.9 x 0.33 inches (292 x 201 x 8.5mm; W x D x H)
Price and availability
The new Surface Pro 7 released on October 22. Starting at $749 / £799 / AU$1,249 as with previous versions, it comes without the Type Cover ($129, £149, AU$249) and Surface Pen ($99, £99, AU$139) included. That means, this price is par for the course.
That base configuration gets you an Intel Core i3 processor (CPU) 4GB of memory (RAM) and a 128GB solid-state drive (SSD), with the latter points upgradeable to as much as 16GB and 1TB capacity, respectively. Here’s how those upgrades break down:
- Intel Core i3 (4GB, 128GB) – $749/£799/AU$1,249
- Intel Core i5 (8GB, 128GB) – $899/£899/AU$1,499
- Intel Core i5 (8GB, 256GB) – $1,199/£1,169/AU$1,999
- Intel Core i5 (16GB, 128GB) – $1,399/£1,399/AU$2,349
- Intel Core i7 (16GB, 256GB) – $1,499/£1,449/AU$2,449
- Intel Core i7 (16GB, 512GB) – $1,899/£1,849/AU$3,149
- Intel Core i7 (16GB, 1TB) – $2,299/£2,249/AU$3,749
This pricing, again, is inherited from previous versions, but it's still not a great deal when you're spending upwards of 1,000 bucks or quid to get the full experience with the accessories that are still sold separately.
The Surface Pro 7 that we’re reviewing here will cost you $1,199 in the US. Again, that’s without the Surface Pen and Type Cover that Microsoft has included in our review sample. To get the full Surface Pro experience at this configuration, you’ll be spending around $1,460 in the US.
That said, a similarly configured 12.9-inch iPad Pro – with 256GB of storage, the Smart Keyboard Folio and second generation Apple Pencil – will cost around $1,480 in the US. Apple is just as guilty for selling accessories separately that are arguably central to the experience.
So, it doesn’t look like Microsoft is way out on left field with its pricing, and you’re getting a full mobile PC with Microsoft’s tablet option, but it’s nevertheless egregious.
Microsoft may have finally included a USB-C port, but absolutely nothing else has changed about the Surface Pro 7 design from last year’s model. The device still measures 11.5 x 7.9 x 0.33 inches (292 x 201 x 8.5mm) and weighs 1.7 pounds (770g). The tablet also still comes in the same matte black and silver aluminum finishes.
The tablet's touchscreen still comes in at 12.3 inches on the diagonal with a 2,736 x 1,824 resolution (267 pixels per inch) and 3:2 aspect ratio. It's just as sharp, vibrant and responsive to touch as the previous generation, which was already quite impressive. But, again, this specification hasn’t changed in years, and could use an update at least in features, such as HDR and enhanced color gamut coverage. Also, the bezels are awfully thick for a tablet of this price in 2019.
Now having issued practically the same tablet for two years, it’s becoming clear that either Microsoft has reached its limits on the original Surface Pro design, which is unlikely, or the company is simply no longer interested in tweaking the Surface Pro any more – except for tinkering with the Pro X.
Instead, it feels like Microsoft is far more inspired by its upcoming dual-screen devices, which will likely herald the future of the company’s hardware design – depending on how successful they are.
As for the most major Surface Pro 7 design change, we get USB-C at long last, but it’s on the USB 3.1 standard and not Thunderbolt 3. With that, you get the versatility of this new connection without the raw throughput of the Thunderbolt 3 technology.
Apple and countless other competitors at similar price points have widely adopted Thunderbolt 3, which makes its absence in the Surface Pro 7 more glaring. While Apple didn't including it in the iPad Pro, it did with the similarly-priced 13-inch MacBook Pro, for example.
Now, Microsoft has improved the device's studio microphones for stronger accuracy when using Cortana with your voice, but that's such a minor improvement it's hardly worth mentioning.
In Microsoft’s favor, however, the Type Cover keyboard now has deeper-feeling travel as well as a bouncier feel as our fingers leave the keys. This is an upgrade for sure, though will certainly be an adjustment for longtime Surface Pro users – at least for a few minutes. Meanwhile, the Type Cover’s touchpad remains unchanged, and is just as smooth and responsive to the touch as ever.
We also appreciate the Alcantara fabric that makes a return with this Type Cover, which appears and feels to be more tightly woven than before. Hopefully this will make the fabric more stain resistant, as Microsoft claims.
All told, this is essentially the same Surface Pro you’ve known for years, only now it features a more versatile USB-C port in lieu of a DisplayPort connection. Why not drop the original USB-A as well for another USB-C? Who knows. There is a lot that could have been done to improve this product at the same price that simply wasn’t done, so forgive us for being nonplussed by the Surface Pro 7 design and feel.