Hotmail: We'll get the noise out of your inbox

Chris Jones, corporate vice president for Windows Live

When your users spend more time deleting messages than reading email on your webmail service, you know it's time to make email easier to deal with.



Mary (Twitter, Google+, website) started her career at Future Publishing, saw the AOL meltdown first hand the first time around when she ran the AOL UK computing channel, and she's been a freelance tech writer for over a decade. She's used every version of Windows and Office released, and every smartphone too, but she's still looking for the perfect tablet. Yes, she really does have USB earrings.