HP is recalling thousands of its laptop batteries due to fire concerns
Make sure your model’s battery isn’t affected
HP is likely to be feeling hot under the collar after it’s had to announce a recall on the batteries of select laptop models.
HP is asking the owners of HP, Compaq, HP ProBook, HP ENVY, Compaq Presario and HP Pavilion laptops purchased between March 2013 and October 2016 to send their batteries back to the company for a free replacement just in case they catch fire.
To remove any sources of doubt, if your laptop battery’s bar code starts with 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL or 6EBVA, the company says the safest thing to do is pull it out immediately and claim your free replacement.
- Make the move to desktop with the best monitor of 2017
Safety first
A notice of the recall has been issued by the United States Consumer Product Safety Commission in conjunction with Mexican and Canadian authorities, who state that the recall affects around 101,000 computers.
This is actually an expansion on a previous HP battery recall which took place in June 2016. The original recall was for 41,000 batteries but now that HP has received “one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage“ it’s being forced to start another round of recalls. Considering there's only been a single report, it's nice to see HP erring on the side of safety.
It should be noted that if your battery was one of those deemed not affected in the June 2016 recall, that might have changed so you should double check.
Update: HP replied to our request for comment with the following statement:
Get daily insight, inspiration and deals in your inbox
Sign up for breaking news, reviews, opinion, top tech deals, and more.
"On January 24, in cooperation with various government regulatory agencies, HP is announcing the expansion of a June 2016 worldwide voluntary safety recall and replacement program for certain notebook computer batteries. This recall involves HP lithium-ion battery packs for notebook computers sold worldwide from March 2013 through October 2016. Less than 1% of all HP notebook computers sold during this timeframe contained an affected battery. HP will provide a replacement battery for each verified, affected battery, at no cost. HP encourages customers to validate their batteries on the HP Battery Recall website."
- These are the best PC games to play on your non-exploding laptop
Emma Boyle is TechRadar’s ex-Gaming Editor, and is now a content developer and freelance journalist. She has written for magazines and websites including T3, Stuff and The Independent. Emma currently works as a Content Developer in Edinburgh.