With over 14 million customers, Dashlane is one of the best password managers available, enabling you to keep all of your passwords, usernames, payment card details, and secure notes in one safe place. It's just relaunched its Password Changer and added a new autofill engine powered by machine learning too.
Hackers continue to develop ever more ingenious methods to break weak passwords, while regular data breaches flood the internet with millions of leaked credentials. This is making it even more important to choose unique, strong passwords - and store them effectively.
In our Dashlane review, we explore the many features that make this password checker a serious contender for the top spot, giving you all the information you need to decide whether this password manager is right for you.
Features and utilities
Dashlane automatically fills login details for websites, credit and debit card numbers, and online forms - a feature that can make the average working day far more efficient. A bulk password changing function also makes it easy to change multiple passwords at once in the event of a significant data breach.
The software is packed with features, including a VPN for safe browsing on public WiFi connections, which makes Dashlane much more than just a password manager. Even the free version includes personalized security alerts and a password generator.
Dashlane’s business suite essentially handles every aspect of a company's password security, from password storage and bespoke security ratings for individual team members to security policy management via the in-built Admin Console.
Dashlane works with most operating systems, and there is a plugin for all the main browsers, including Chrome, Edge, and Firefox. There is also a desktop app available, but combined, the browser plugin and web app are more than adequate.
The setup process is simple and straightforward and took us under five minutes to complete. The interface is so well-designed it led us seamlessly through the handful of steps required to register a new account and save our first set of credentials.
To begin, we were encouraged to add the Chrome extension. From here, we were directed to the sign-up page.
We were then presented with a list of popular websites with links and logos and asked to select our first site. The software then guided us through the process of selecting and storing passwords using the Chrome extension.
Interface and performance
Dashlane’s interface is its biggest selling point, and we had no trouble finding our way around the web app or Chrome extension. Both were clean, logical, and easy to navigate.
The web app can be accessed via the plugin by selecting the vertical dots to the right of the Generator tab, or directly, by logging in at www.dashlane.com.
Here, you can manage and add passwords, view your account information and access the other features that come with your plan. Any changes we made were instantaneous, for example, selecting and deselecting the “Always log me in to this website” feature.
The password generator is accessed through the browser plugin, a nice touch that enables you to create strong passwords whilst browsing.
Dashlane is the only US-patented password manager and uses military-grade AES 256-bit encryption alongside its patented technology.
Further security is enabled by two-factor authentication compatible with common authenticator apps and U2F keys.
Dashlane is also keen to point out that it doesn’t trade user data for profit. In fact, it can’t. The technology has been designed so no one at Dashlane can see any of the information it stores.
There was no queue on the live chat and our request was dealt with quickly and professionally.
Dashlane has a well-organized and easy to navigate support page that we were able to access through both the web app and Chrome extension.
FAQs are comprehensive and arranged into categories such as Account & Security and Platforms & Browsers.
Live chat support is available in English between 9 am and 6 pm EST, Monday to Friday, while out of hours, it's possible to consult the chatbot and contact the support team via email.
We tested all options and were impressed with each of them.
The automated bot provided us with relevant resources, and our email was replied to promptly and included information on when and how to contact the live support staff.
Plans and pricing
For individual users, Dashlane’s free option, with storage for up to 50 passwords on a single device, may well be sufficient. But for businesses, a paid plan is essential.
Dashlane Premium costs $4.99 per month and, like all Dashlane's paid plans, is billed annually. On top of unlimited passwords and devices, the plan also includes some of Dashlane’s more outstanding features, like an in-built VPN and Dark Web monitoring.
Dashlane Premium Plus is currently only offered to US customers. At $9.99 per month, it includes all the benefits of Premium as well as credit monitoring, identity restoration support, and identity theft insurance.
At the top end, Dashlane Business enables companies to manage separate workspaces and monitor security through an Admin Console and costs $4.00 per user per month.
Dashlane’s biggest competitor is LastPass, which is consistently voted among the best password managers on the market.
Dashlane has, in our opinion, a cleaner, more user-friendly interface, but LastPass wins on value for money. Its free version is only slightly different from its paid one and enables users to input an unlimited number of passwords. Thus, it could be a better option for users unconcerned by the extra features Dashlane offers.
KeePass is Dashlane’s closest competitor in regards to security. The company sells its service on its security merits, but, unlike Dashlane, this advanced security comes at the expense of convenience. Another strong competitor is Solarwinds Passportal business password manager.
It’s hard to find fault with Dashlane. The simplicity of its interface means even first-time users can benefit from the advanced password management services and security it offers. Our only real criticisms are the price of its paid plans—particularly Dashlane Business, which at $4.00 per user per month is a considerable sum—and the 50 password limit in the free version.
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