There aren’t many bigger names in password management than LastPass (opens in new tab). This hugely popular app is powered by LogMeIn, which is one of the world’s largest SaaS companies, and it’s been around since 2008.
There are some compelling reasons for LastPass’s enviable success. It’s got good security policies and best-in-class features, including easy sharing and impressive password-generation modules, and it also includes dark web monitoring and biometric login.
It’s certainly not the only app to offer these abilities, though, so LastPass will have to impress if it wants to maintain its place in our round-up of the best password managers (opens in new tab) as well as best business password managers (opens in new tab).
LastPass: Plans and pricing
Unlike most password managers, LastPass offers two distinct products (opens in new tab) for those looking to secure and automate password and credential management for their businesses. The first is the Teams plan, which costs $4 / £4 / AUD$6 user/month. It offers a vault for every user, 2FA, a security dashboard, and Dark Web (opens in new tab) monitoring, but is restricted to 50 users or less.
The upgrade plan is the Enterprise plan that costs $6 / $6 / AUD$9 user/month which can support an unlimited number of users, and includes all the Teams plan features. This plan also adds over 100 customizable policies, 3 SSO apps with MFA, and 1,200+ pre-integrated SSO apps.
The multi-factor authentication or MFA plan, however, is less a password management service and more a multi-factor, biometric credential solution for businesses. This plan is an add-on that costs an additional $3 / £3 / AUD$5 user/month.
There are also individual plans that start with a free tier that’s limited to one device per month. Pay $3 / £3 / AUD$5 for the Premium option and you can add access across all of your devices, a security dashboard, dark web monitoring and emergency access, and the $4 / £4 / AUD$6 family package allows users to deploy six encrypted vaults, a family manager, beefed-up sharing options and personal dashboards.
Although LastPass has great apps for macOS, Windows, Linux, iOS, and Android, it is most powerful when integrated into your browsing experience with a web browser extension. These extensions are available for all common browsers (opens in new tab) including Google Chrome, Firefox, Microsoft Edge (including a pre-Chromium legacy version), and Opera.
Browser extensions for all major platforms enable users to enjoy a seamless password management experience. Single sign-on technology means that once the user has entered their master password, the extension will autofill passwords and other credentials when visiting known sites.
However, downloading the LastPass application is still important, as this will be the users’ hub for managing their data and account settings. The app is easy to download on all platforms, and login only requires your master password or biometric information.
LastPass: Interface and performance
Businesses will be glad to know that LastPass comes with password sharing, password generation, emergency access, one-touch login, and automatic syncing of all data.
Combining password management and MFA enables LastPass to secure every access point used by your business devices with single sign-on (opens in new tab) for over 1,200 integrated applications.
Advanced administrator controls also enable IT administrators to leverage over 100 policies for user management and data control. This makes it one of the most customizable password management platforms available.
The LastPass applications perform admirably, and in our test, we had no negatives to report. Syncing was efficient and with little lag, and working across multiple devices and browsers was as seamless as the company advertises.
The applications themselves are well-designed, and the user interface is easy to navigate. We tested the application on Windows 10, iOS, and Android, and were impressed with all of them. We particularly appreciated the compartmentalization of data into different menu options. This makes it easy for users to easily organize their passwords, credit cards, notes, and addresses.
Security policy can make or break a password management provider. Fortunately, LastPass is recognized as one of the most highly secure password managers available. The LastPass platform encrypts all data from end-to-end using 256-bit AES encryption and uses advanced Transport Layer Security to prevent in-transit attacks.
Also, as is industry-standard, LastPass does not store users’ master passwords or authentication keys locally or on its servers. So no one, including LastPass, can access a user’s encrypted data remotely.
We were also particularly impressed by LastPass’s frequent external auditing and transparent incident response protocol. This means that if there are any weaknesses in the LastPass system, they are quickly identified and addressed.
Finally, the LastPass bug bounty program adds a community-level pillar to the platform’s security framework and further protects LastPass from bugs and software weaknesses.
LastPass: Customer support
Both businesses and individuals can avail themselves to the LastPass forums. The forums page contains threads on numerous business-related topics, and we were able to find advice for many niche problems. There are loads of help articles, too.
For issues that can’t be solved by exploring the forum and articles, free online training and how-to guides are also available. Email support is readily available, too, but only certain plans get phone support.
LastPass: The competition
Although LastPass is feature-rich and highly affordable, there are cheaper options that might appeal to businesses on a tight budget.
For example, Sticky Password (opens in new tab) and RememBear (opens in new tab) are cheaper than LastPass, with similar feature sets and security protocols. Another strong competitor is N-Able Passportal (opens in new tab) business password manager as well as Norton's password manager (opens in new tab).
LastPass: Final verdict
LastPass is one of the best password managers available, and business leaders or IT administrators would do well to consider it for their organization. Advanced features, top-notch security, and centralized administrator controls and analytics all play their role in this superb password management solution.
Despite its advanced features, LastPass is still highly affordable in most cases, and this contributes significantly to our favorable opinion of the platform.