Vivantio is helpdesk solution specifically for IT support.
Updated Windscribe provides plenty of features, but those who need 24/7 support will be disappointed.
Jira Service Desk is an IT support solution that integrates with other Atlassian products to provide a sophisticated platform for those providing IT support and software services.
Freshservice is a web-based helpdesk solution for IT service that can be learned quickly and deployed rapidly.
MindManager has introduced many great new features to make it easier map your thoughts - as long as you're using a Windows PC.
Agiloft Service Desk is a helpdesk solution for IT service that is designed to cope with complex support models and scenarios.