How to fix iPod, iPhone and iPad problems

What to do if something goes wrong with your iOS device

What can you do if iTunes can't see your device when you connect it!?

When you plug an iPhone, iPod or iPad into your Mac, the on-screen battery indicator will change to show it's charging or plugged in. Make sure you're not just seeing a normal battery; if you are, try a different USB lead, another USB port and be sure it's connected directly to your Mac and not an external hub.