A man from Columbus, Ohio has reported that his three-week-old iPhone XS Max caught fire in his pocket while inside a case – causing smoke, the burning of his skin, and a dead iPhone that Apple has since offered to replace.
Apparently when the melted handset was taken into an Apple Store, they were at a loss to explain exactly what had gone on, iDrop News reports. The man involved says he's less than happy with Apple's response to the incident, quite aside from selling him an iPhone that seemed to catch fire without any kind of trigger.
For now this is only an isolated incident – and one that hasn't been verified by Apple – so it's far too early to start putting your own iPhone XS Max in the fridge for safe keeping. You can see one of the photos of the burned phone below.
There is precedent for this of course: Samsung had to recall the Galaxy Note 7 in 2016 after it was found to have a defective battery problem that could cause it to ignite, while one iPhone X did catch on fire late last year.
Even with all the safety precautions and testing routines that modern-day smartphones go through, it seems that occasional incidents like this can't be eliminated completely. If Apple responds officially to the news or there are any further updates in the case of the melting iPhone XS Max from Ohio, we'll post them here.
With only one report in the wild though, we wouldn't expect this to develop into a major safety issue – so you're fine to keep on using your 2018 iPhone as normal. As for what Apple is working on for next year, we've got some ideas on that too.
Sign up for Black Friday email alerts!
Get the hottest deals available in your inbox plus news, reviews, opinion, analysis and more from the TechRadar team.
Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you'll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.