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Overheating claims force Lenovo ThinkPad X1 Carbon Gen 5 laptop recall

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After receiving a few customer complaints regarding overheating of the ThinkPad X1 Carbon range, Lenovo has begun a voluntary recall of its fifth iteration of the laptop.

An internal investigation conducted by the company has revealed that some of its ThinkPad X1 Carbon notebooks manufactured between December 2016 and October 2017 have an “unfastened screw” that could be damaging the battery, leading to overheating and “potentially posing a fire hazard”.

The affected models – 20HQ, 20HR, 20K3, and 20K4 – were sold worldwide and Lenovo is advising owners to switch off their notebooks and not use them until a free service inspection, to be conducted by the manufacturer, can be undertaken.

If you're unsure whether your device is being recalled or not, you can head to Lenovo’s support page (opens in new tab) for your region and enter your notebook’s serial number. If your device is affected, are available as to how to proceed.

Sharmishta Sarkar
Sharmishta Sarkar

Sharmishta is TechRadar's APAC Managing Editor and loves all things photography, something she discovered while chasing monkeys in the wilds of India (yes, she studied to be a primatologist but has since left monkey business behind). While she's happiest with a camera in her hand, she's also an avid reader and has become a passionate proponent of ereaders, having appeared on Singaporean radio to talk about the convenience of these underrated devices. When she's not testing cameras and lenses, she's discovering the joys and foibles of smart home gizmos. She also contributes to Digital Camera World and T3, and helps produce two of Future's photography print magazines in Australia.