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Fewer Americans trust ISPs to look out for their best interests

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As net neutrality could potentially be restored in the US under the Biden administration, Mozilla has released the results of a new survey revealing that many Americans no longer trust internet service providers (ISPs) to look out for their best interests online.

Back in March of this year, the Firefox maker along with the market research and data analytics firm YouGov surveyed 1,305 US adults over the age of 18 to learn more about their thoughts regarding ISPs and net neutrality. 

According to the results of the survey, 63 percent of respondents do not trust ISPs to look out for their best interests while 72 percent want control of what they see online without any meddling or interference by their ISP. 

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The FCC first repealed net neutrality rules in the US back in 2018 and without them, ISPs have much more control over what consumers see and do online. However, now that Ajit Pai is no longer the chairman of the FCC, there is a possibility that net neutrality could be reinstated.

Reinstating net neutrality

In order to provide consumers with more information on the subject of net neutrality, Mozilla has also released a new guide titled “A history of net neutrality in the US” which covers the principle's origin all the way up to its repeal in 2018.

For those unfamiliar, net neutrality is the principle that ISPs cannot speed up online connections to some websites while slowing down access to others. For instance, your ISP can't throttle your connection to Netflix while speeding up your connection to a favored streaming service instead, ISPs must instead remain neutral and allow the same bandwidth for all online services.

In a new blog post, VP of advocacy and engagement at Mozilla, Ashley Boyd explained why now is the perfect time to reinstate federal net neutrality rules especially with more people working from home and spending more time online during the pandemic, saying:

“This opportunity to reinstate federal net neutrality rules comes during a global pandemic when Americans are relying heavily on an open internet, one with equal access and no fast lanes for the content ISPs want to prioritize for profit. By guaranteeing a level playing field online, net neutrality rules foster innovation and free expression while also protecting consumers from predatory business practices.”

While we'll have to wait and see whether President Biden's acting FFC chair Jessica Rosenworcel does decide to try and reinstate net neutrality, until then you can prevent your ISP from meddling or interfering with your internet connection by using a VPN service while browsing the web.

Anthony Spadafora

After living and working in South Korea for seven years, Anthony now resides in Houston, Texas where he writes about a variety of technology topics for ITProPortal and TechRadar. He has been a tech enthusiast for as long as he can remember and has spent countless hours researching and tinkering with PCs, mobile phones and game consoles.