Mac and iPad help: 50 solutions to try

2. Grinding the gears

If your Mac's hard drive makes clicking or grinding noises when it tries to start up, something is wrong and you should back up data and have it replaced immediately. If your fans blow on high constantly, it's also time for a trip to the Mac doctor.

3. Nothing to see

If your Mac sounds like it's starting up but nothing appears on the screen, flash the video RAM and PRAM by holding the Command, Option, P and R keys together during startup until you hear the startup chime a second time. This resets the display and should hopefully cause the screen to show up again.

4. Where's the system?

If your Mac displays a flashing question mark icon and will go no further during startup, try holding the Option key during next boot and choosing the installed system. If this doesn't work, boot from a system DVD and perform disk repair or reinstall.

5. Bluetooth woes

Oddly, some Mac models don't seem to like being booted up when Bluetooth peripherals are active, especially Apple wireless keyboards and Magic Trackpads. Boot times can slow considerably. Consider switching off Bluetooth peripherals during startup and back on again afterwards.

Four alternative booting options

WiDrive

1. Use a disc

On any Mac that has an optical drive you can boot from a system DVD or a specialised diagnostic and repair disk such as those from TechTool or Diskwarrior. This will bypass the installed system, and allow the program to analyse and try to repair any software faults, or diagnose hardware faults.

2. Use a flash drive

It's possible to install some flavours of OS X including 10.7 on a USB thumb drive. There are plenty of instructions online, and it's a good way to boot up and run diagnostics if your internal drive has died. It's not a long term solution to using a Mac day to day though.

3. Use an external hard drive

OS X can be installed on an external USB2 or FireWire hard drive and holding the Option key during startup will let you select it. If the drive is large, it's a good way to use OS X normally even if your internal drive has died, until you can get it replaced.

4. Boot from a network

If you are on an office or campus network that has been properly configured, it's possible to boot your Mac from an image stored elsewhere on the network. Hold down Option during startup to select the remote drive. However, this requires a very fast network and some setup beforehand in order to work efficiently.

Six ways to get your Mac going again

1. Reset the memory

All kinds of startup strangeness can be remedied by zapping the PRAM, which involves holding the Command, Option, P and R keys together during startup until you hear the startup chime twice. It clears out all parameters and forces the Mac to re-examine its own hardware and connected devices, which often solves problems.

2. Use Programmer

The Programmer button is a very last resort, and resets all sorts of fundamental parameters to do with the way your Mac behaves. It sometimes works if zapping PRAM isn't helping, and your Mac won't even power up. The process is different for specific Mac models so consult Apple's support website to find yours.

3. Boot from a DVD

Insert the system DVD that came with your Mac and hold the C key down during booting. It will take a bit longer than normal but once you have booted you should be able to run Disk Repair to hopefully solve any problems. If you have OS X 10.7 or later, you can use Internet Recovery to restore a system online.

4. Use fsck

If you are confident with trying out a bit of UNIX, hold down the Command and S keys during bootup to boot into Single User mode. From there you can type "fsck-fy" to verify and repair drives at a low level Type "reboot" when done and your Mac will hopefully boot as normal.

TOPICS
Latest in Macs
A mockup of the possible Apple M3 Ultra logo
Performance isn't the only reason you should buy Apple's M3 Ultra Mac Studio - it's reportedly one of the most power-efficient processors too
Mac Studio on a desk
Apple Mac Studio (M3 Ultra): the ultimate creative workstation
Mac Studio from above.
New benchmark suggests Apple's M3 Ultra may not be much faster than the M4 Max - only a minor uplift in multi-core performance
Apple Mac Mini on wood desk
Forget President’s Day sales, Apple is selling an M2 Mac mini refurb for just over $300 which could be the PC bargain of the year
Sergii Figurnyi
Apple's M5 chip is rumored to be in mass production - but we're still waiting for M4 MacBook Airs
A hand holding up the new Mac mini M4
Apple's M4 Mac mini might be one of the best Macs ever, but it has a serious issue that needs fixing right now
Latest in News
Google Pixel 9
The Google Pixel 10 just showed up in Android code – and may come with a useful speed boost
L-mount alliance
Sirui joins L-Mount Alliance to deliver its superb budget lenses for Leica, DJI, Sigma and Panasonic cameras
Security padlock and circuit board to protect data
Trust in digital services around the world sees a massive drop as security worries continue
A Lego Pikachu tail next to a Pebble OS watch and a screenshot of Assassin's Creed Shadow
ICYMI: the week's 7 biggest tech stories from LG's excellent new OLED TV to our Assassin's Creed Shadow review
Samuel and Romy standing very close together in A24's Babygirl movie
Everything new on Max in April 2025, including A24's Babygirl and The Last of Us season 2
An AMD Radeon RX 9070 XT made by Sapphire on a table with its retail packaging
AMD’s secret weapon against Nvidia seems to be stock – way more RX 9070 GPUs are rumored to be hitting shelves than RTX 5000 models