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Figure AI humanoid robots just completed an unsupervised 8-hour shift
By David Nield published
Watch three Figure 03 robots take turns sorting through packages on a conveyor belt, at speeds similar to humans.

I used Dale Carnegie’s people skills on ChatGPT and it became more helpful
By Graham Barlow published
Treating ChatGPT less like Google and more like a colleague completely changed the quality of its responses.

Anthropic reveals Claude for Small Business to help 'close the gap' using AI
By Craig Hale published
Anthropic wants to help SMBs with purpose-built agentic workflows, skills and a US upskilling tour with free Claude Max trials.

Many firms are already having to roll back AI customer service tools
By Craig Hale published
New data reveals customer service workers spend more on trust, security and compliance than AI development itself.

How to make ChatGPT great at writing your emails
By Eric Hal Schwartz published
Giving ChatGPT clearer context and tone instructions makes it great at handling emails

OpenAI killed GPT-4o, but fans still won’t let it die
By Eric Hal Schwartz published
Fans of retired OpenAI model GPT-4o organized a birthday tribute for the chatbot in Times Square, and they still want it back.

Workers are spending a whole day every week managing AI tools
By Craig Hale published
Poor AI deployments are causing humans to spend a day a week as 'middleware' – liaising between siloed AI systems.

Bad news employee — most executives admit using AI makes them value human workers less
By Craig Hale published
After using AI, many business leaders say are less likely to value their human workers, but the technology is still failing to deliver consistent ROI.
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