The 5 biggest mistakes people are making with ChatGPT - and how to avoid them

ChatGPT hero
(Image credit: CHUAN CHUAN via Shutterstock)

ChatGPT is an amazing tool if used properly. That’s how I prefer to think about it; a means to an end, a handy bit of equipment in the contemporary toolbox that could improve your coding, help you think up ideas for a cool birthday party or answer your questions in a simpler, more interactive way. So far ChatGPT has helped me pick puppy names, written me love poems and proven to be just as intelligent as a nine-year-old (OK, that last one is a bit spooky). 

One thing ChatGPT will not do, in my opinion, is replace human input and artistry. You’ve probably read about companies laying off employees in favor of the chatbot, or implementing it into their workflow to maximise output. While it’s easy to start worrying about ChatGPT taking your job, it’s also important not to get swept up in the hype and recognise that the AI-powered chatbot has limitations. 

ChatGPT is nowhere near perfect, which means all the hype surrounding it (and the companies cooking up elaborate ways it could help them cut costs) seem a little short-sighted. However, if you’re looking to get the most out of your time with ChatGPT and get more meaningful, satisfying and just better responses, then read on. We’re going to dive into some common mistakes people make when interacting with the chatbot and what you can do to improve your experience with it. 

1. Clarity 

The technology behind ChatGPT and other AI-powered chatbots is fascinating and a little scary, but it’s important to note that at the end of the day, you’re asking a machine learning software questions it may or may not know the answer to. The bot is pulling information from past experiences and everything it has learned to try and answer your question, so being specific and clear is key. 

Rather than ask something vague like ‘can you write an essay on Hamlet for me?’, be specific. Think about what time period exactly you want your essay to be written about, any events you want it to expand on the most or even just a ‘voice’ or train of thought that will shape the writing you want it to produce. 

For example, you could ask it to write an essay about the different themes explored in the play, to discuss the importance of Lady Macbeth’s role in the plot, or even how Hamlet can be read from a feminist viewpoint. 

A common mistake a lot of people make (myself included when I was first introduced to ChatGPT) is throwing a basic question at the bot and expecting an in-depth answer. If you’re going to ask questions that require detailed, specific answers you have to be ready to ask detailed and specific questions.

2. Establish roles 

ChatGPT is a tool, but sometimes to get the most out of it you have to do a little roleplaying. Give it a ‘role’ or a level of expertise with which to view your prompt or question. If you're asking it to look over your college entrance exam, then you could ask it to read it through the eyes of an enrolment officer. 

A good prompt for this case would be to ask the bot to read what you type (or paste) into the chat box from the point of view of a professor, or perhaps a literature teacher. ChatGPT will take that prompt into account while reading your piece. 

This way you'll be getting the exact feedback or perspective you're after right off the bat.

3. Bewear of typos

We asked the bot itself how people can improve their experiences with it, and one response that stuck out was to avoid typos (such as the one I jokingly inserted into the heading above). 

The chatbot told me that while it can cope with a few minor typos and slang, using proper grammar and spelling will provide better results. It’s easy to assume it’ll know what you’re talking about, but maybe your slang-riddled, speedily-typed prompts and typo-filled chats might be holding you back from good responses. 

It may seem like a hassle to go through your essay or long-form content before you give it to ChatGPT, because what’s the point of the bot then? Try to think of ChatGPT as a proof-reader, an editor looking to change or enhance the meat of your content, rather than a basic spelling and grammar checker you get in Microsoft Word or Google Docs. 

I personally struggled with it at first because I was talking to the bot as if I were chatting to a quirky friend, and that got old very quickly. Be consistent with your writing and you’ll definitely get better results.

4. Watch your tone 

It may seem contradictory to the previous point, but one place people tend to overthink and overcomplicate their experience is using complex or technical language when talking to ChatGPT. The average user looking for recipes or answers to random questions may not suffer from this, but if you’re looking to ask more complex, philosophical or longer-form questions you’re better off keeping things casual. 

ChatGPT was clearly designed to be a conversational, helpful chatbot and keeping things in this tone will yield better results. Rather than dump maths questions, papers to be checked or questions about the universe into the chat box, speak to the bot as you would a neighbour, a friend or in some cases a professor or teacher.

It’ll be easier for the bot to understand you, and should also stop convoluted responses to prompts from cropping up. Just as you are trying to understand and unravel ChatGPT, it’s trying to do the same to you. 

5. Let it learn from its (and your) mistakes

When I get frustrated with the lacklustre replies given to me by ChatGPT I fall into the usual routine of closing the chat and starting again with the same question, trying to get a different response. Which in hindsight isn’t the best approach… 

According to the bot itself, this is pretty unhelpful and is probably the main reason why you may not be able to make the most of its somewhat frightening hive mind. If you don’t get the response you want or expect, tell it. 

It’s a little inconvenient to have the coach the bot towards the train of thought you’re after, but following our above tips and reworking your prompt with them in mind is definitely going to yield better responses. You may not want to rate the responses unless you feel particularly inclined, but guiding the bot closer to where you want it to be will definitely make later interactions a lot easier. 

Overall you’ll have to approach ChatGPT as a tool that is always getting upgrades. There’s no shortage of strangeness associated with its meltdowns and odd answers, and while the bot and its creators learn to deal with interacting with us, we have to learn how to speak to it, too. 

Approaching it with patience and guidance will ultimately help it improve and make your experiences a lot more meaningful as well.

Make sure you check out our list of the best ChatGPT alternatives for more cool AI chatbots.

Muskaan Saxena
Computing Staff Writer

Muskaan is TechRadar’s UK-based Computing writer. She has always been a passionate writer and has had her creative work published in several literary journals and magazines. Her debut into the writing world was a poem published in The Times of Zambia, on the subject of sunflowers and the insignificance of human existence in comparison. Growing up in Zambia, Muskaan was fascinated with technology, especially computers, and she's joined TechRadar to write about the latest GPUs, laptops and recently anything AI related. If you've got questions, moral concerns or just an interest in anything ChatGPT or general AI, you're in the right place. Muskaan also somehow managed to install a game on her work MacBook's Touch Bar, without the IT department finding out (yet).

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