AVG sees 'uphill battle' for Microsoft Morro

Is Microsoft ready to support a free antimalware product?
Is Microsoft ready to support a free antimalware product?

AVG, makers of the AVG Free anti-virus software, today warned Microsoft of the problems it faces with its free anti-malware software - codenamed Morro - due for launch next year.

AVG predicted Microsoft would incur "enormous overhead costs" for customer service and support issues, as well as for ongoing product management and upgrades.

Mark Harris is Senior Research Director at Gartner.