Articles by Craig Hale

With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the decarbonisation of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value!

Articles by: Craig Hale

Salesforce snaps up customer service software giant Fin for $3.6bn

By Craig Hale Published 16 June 26

Salesforce is set to buy Fin, formerly known as Intercom, in a multibillion-dollar deal subject to regulatory approval.

Hands typing on a tablet with AI superimposed in text in front

AI is rapidly reshaping the skills employers want most from workers — and shockingly enough, so-called 'human' skills might be more in demand

By Craig Hale Published 15 June 26

Jobs where AI automates parts of the workflow are actually seeing more growth and wage growth, PwC report reveals.

A person typing on a laptop and using a tablet. Only their upper torso, arms and hands are visible. Text superimposed on the image shows AI

Most businesses say they've been caught out by unexpected high AI bills

By Craig Hale Published 15 June 26

Businesses are paying more than they expected for AI, and IT teams are under increased pressure to prove ROI.

Workers are spending hours every week 'botsitting' to make sure AI does its job properly

By Craig Hale Published 15 June 26

AI is helping workers deliver more quickly, but they're then having to go behind it picking up the pieces.

A close up of a person's eyes and face. They are wearing glasses and in one eye there's. a reflection of a digital brain

'Shadow AI becomes a massive enterprise liability': New study claims most of us are now using unauthorized AI tools at work

By Craig Hale Published 15 June 26

Workers are not just using unapproved AI tools, but also sharing sensitive business and customer information with public AI.

Half of workers worry AI will still take their job — as new report claims use of agents soars 90% in just a year

By Craig Hale Published 14 June 26

GMB Union data reveals 48% of workers fear AI job displacement, despite a 90% rise in agent usage as companies integrate AI tools.

Microsoft rolls out Copilot AI tools to over half a million NHS England staff, promises 'to improve service delivery, reduce costs and create more time for care'

By Craig Hale Published 14 June 26

NHS England is deploying Microsoft 365 Copilot to 505,000 staff members after successful pilot with 30,000 workers.

A major KPMG report on AI was found to be chock-full of...AI hallucinations

By Craig Hale Published 12 June 26

GPTZero has been prompted to issue its second report revealing how a major report is full of fake, AI-generated citations.

OpenAI's latest acquisition could see big changes on the way for its Codex coding assistant

By Craig Hale Published 12 June 26

OpenAI to snap up Ona, subject to approval, giving Codex access to the right environment for long-running agentic tasks.

Recycled water AWS data center in Hong Kong

Amazon reveals exactly how much water its data centers used last year — and claims its 2.5 billion gallons puts it below the industry average

By Craig Hale Published 12 June 26

Amazon says it used far less water than Google at its data centers as it turns to air cooling and recycled water consumption.

Oracle warns customers of critical PeopleSoft attack after hundreds of servers hacked by apparent ShinyHunters data theft attacks

By Craig Hale Published 12 June 26

High-severity CVSS 9.8 PeopleSoft vulnerability caused over 100 organizations to become victims, including universities.

Students using Apple devices in a classroom.

It's not just you — nearly half of us wish we could just click our fingers and make generative AI disappear

By Craig Hale Published 12 June 26

New data reveals nearly half of British adults would get rid of generative AI entirely – younger citizens unexpectedly lead the opposition.

young workers being productive in an office meeting

Are your hybrid meetings doing more harm than good? New survey finds many of us 'forget' about remote colleagues

By Craig Hale Published 11 June 26

New study reveals hybrid meetings can isolate remote workers due to outdated technology and meeting fatigue.

Microsoft limits employee use of Claude Fable 5 over data retention concerns

By Craig Hale Published 11 June 26

Fable 5's data retention policy mandates 30 days' storage, or up to two years for flagged content, but Microsoft has concerns.

Phishing, E-Mail, Network Security, Computer Hacker, Cloud Computing Cyber Security 3d Illustration

Hackers are using TikTok videos offering 'free Spotify Premium' to spread malware and steal passwords

By Craig Hale Published 11 June 26

Videos advertising free subscriptions are leading victims away to download and install malware via command-line tools.

Someone typing at a keyboard, with an ecommerce shopping cart symbol floating in the air.

Are we finally starting to trust agents? New report claims 74% 'trust a personal AI agent more than their best friend'

By Craig Hale Published 11 June 26

One in 10 consumers already trust AI agents to complete transactions without their approval as trust continues to rise.

OpenAI Visa partnership for agentic payments

OpenAI signs major Visa deal — so AI agents will soon be able to make payments and purchases for you

By Craig Hale Published 11 June 26

Visa payments to be integrated within OpenAI's ecosystem, paving the way for future agentic transactions and bookings.

Nashville Zoo leads fight against mega AI data center — over 375,000 sign petition against 69,000 square foot building set to overlook animal habitats

By Craig Hale Last updated 11 June 26

Nashville Zoo collects 375k signatures against a proposed data center, citing potential animal welfare and conservation risks.

European Union flag and map on damaged wall - stock photo

LibreOffice slams rival Euro-Office as a 'de facto ally' of Microsoft lock-in — as concerns over possible Russian interference rise

By Craig Hale Published 11 June 26

LibreOffice slates Euro-Office for using Microsoft's proprietary OOXML format, as reports reveal its Russian dependency.

‘A fully secured critical site in 2030 does not look like a single technology’: Why drone visibility and accountability are just as important as security controls

By Desire Athow Published 10 June 26

Exclusive Critical national infrastructure is at risk – layered detection, persistent visibility and clear accountability for all drones is now key.

An aerial view of a 33 megawatt data center (LOWER C) with closed-loop cooling system on April 14, 2026 in Vernon, California.

'It doesn't benefit us': Seattle votes for year-long ban on new AI data centers

By Craig Hale Published 10 June 26

Seattle issues a moratorium on new data center projects in and around the city as it looks to solidify regulations and protect citizens.

Logitech launches a foldable mouse for workers on the move — and it can charge up 22 hours in just a minute

By Craig Hale Published 10 June 26

Logitech says busy professionals don't have the space to carry a mouse – but this ultra-portable, foldable model could change that.

Amazon reveals £1bn investment in the UK - 4,000 jobs set to be created, with new £500m fulfilment centre hoping to speed up deliveries across the country

By Craig Hale Published 10 June 26

£500m, robot-equipped Northampton facility now open, UK's largest cross-dock facility in Kettering opening soon.

Report warns 'potentially lethal' knock-off phone chargers sold on Amazon Haul, B&Q and eBay can electrocute and even explode

By Craig Hale Published 10 June 26

New Which? report reveals dangerous, ‘potentially lethal’ knock-off phone chargers sold by major retailers

BT Anthropic partnership, Project Glasswing

‘AI is changing cyber security fast': BT becomes first UK firm to join Anthropic Project Glasswing

By Craig Hale Published 10 June 26

BT declares its support for Anthropic’s Project Glasswing – uses Claude Mythos Preview AI model to protect networks against cyberattacks.

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