The best universal remotes 2018: the ultimate beginners guide

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Universal remotes bring efficiency, simplicity, and peace to your home: and the best universal remotes can take control of all the gadgetry you've got installed without breaking sweat.

Even in this era of voice-activated speakers, the remote has a part to play, and the universal remote even more so: the only question is which one you should spend your hard-earned cash on?

You may have grown attached to your collection of plastic pointing devices, but check out the best universal remotes on offer right now, and you'll understand how they can make your life that little bit easier. Here's the lowdown.

Best universal remotes

Best universal remotes

What is a universal remote?

To put it simply, universal remotes are just remote controls – exactly like the ones that come with your TV – but these devices are able to imitate the signals sent by your TV's original remote, AV receiver or other device.

If you're wondering why you should buy one, there are two key scenarios where they're ideal: either you've lost your original remote and are looking at a pricey replacement, or you're wanting to have fewer remote controls because your AV experience needs streamlining.

The best universal remotes are the perfect answer in both cases, and almost every universal remote uses infrared (or IR): the same signal protocol used by remote manufacturers as well.

The best universal remotes: cheap vs expensive

If you're wanting to save money when shopping for the best universal remote you'll want something like the One For All Essence (which is only available in the UK by the way). These remotes work by utilizing a pattern of button presses to program the remote, selecting the right set of instructions for your hardware.

Manufacturers like Panasonic and Sony have only ever used a couple different patterns of instructions over the last decade or so for most of their TVs, and that means you can just cycle through them until you find the set of instructions that lets you operate the television you're trying to use.

Best universal remotes

The low-cost One for All Essence can replace two remotes

Take a step up in price, and many mid-tier universal remotes boast companion apps and large databases that let you just select the TV or receiver you have on your mobile device: it's quicker, easier and less of a hassle to add new devices, in case your AV setup ever changes.

Generally speaking, the more devices you're looking for your universal remote to support, the more money you’ll be spending. Logitech’s Harmony Elite is compatible with up to 15 devices with just the one remote for example, while low-end models, like the One for All Simple, only support one.

Just like most things in the tech world, it just comes down to that classic use-case question – are you replacing a lost remote or do you just want to use just one remote instead of a half dozen unique ones?

Best universal remotes

The Logitech Harmony Elite is one of the top-end universal remotes

When you start getting up to the more premium rungs of the universal remote ladder, you'll start seeing remotes that allow you to set up custom macros, or 'activities'. These so-called activities let you make a single button or touchscreen press set off several commands at once.

One remote activity, which you might call Watch TV, could turn on your cable box, audio receiver and TV, change the receiver to the right channel and switch your TV to the right HDMI input, for example.

Another popular option is to turn all of your equipment off with a single press of a button, but it's really up to you how you configure these macros (or whatever you want to call them).

The best universal remotes: who makes them?

There are two main players in the universal remote control game, and they’re the ones we've listed out thus far. Logitech makes all the best high-end universal remotes, in the shape of its Harmony models, while One for All is the best brand for more inexpensive alternatives.

Best universal remotes

The Doro HandleEasy is as basic as universal remotes get

In the US, you'll also see a plethora of low-price remote controls from RCA. And if you're buying for an elderly relative, or want a super-simple remote that only covers the TV basics, then the Doro HandleEasy lets you change volume and channels – it's been around for years, but is a great lo-fi gadget.   

The best universal remotes: phone options

If all of that preamble sounds too overwhelming, consider this: you might be holding the answer to your home entertainment solution in your hand right now. 

That's because some phones will also function as universal remotes, although perhaps not the models you may think. They need to have a feature called an IR blaster, which enables them to transmit the same signals as a normal remote control.

These used to be somewhat common, but are now much rarer: current phones with an IR blaster include the Honor 9 and Huawei P20 Plus, and some Xiaomi phones have one too. The common thread is of course that these are Chinese companies.

Best universal remotes

The Honor 9 is one of the few new phones to have an IR blaster

The most recent mainstream phones to feature IR blasters were the LG G5 and LG V20, while the last flagship Samsungs with IR were the Galaxy S6 and S6 Edge, and those came out several years ago. These phones have apps that let you configure your own setup, with on-screen buttons for (almost) all your remotes' functions. 

We know people who owned phones with IR blasters a few years ago, but who ended up spending a significant amount of cash on a universal remote, oblivious to their phone's abilities.

Have a phone with an IR blaster? You might want to check out a third-party remote control app like Peel or Sure, as these have a smarter interface than most of the built-in apps you'll come across.

The best universal remotes: consoles and smart homes

A weakness that the vast majority of universal remotes share is that they can't control most smart home devices, or indeed the Sony PlayStation 4. This is because they use either Bluetooth, RF or Wi-Fi instead of our old friend infrared. 

With that in mind you might not need a universal remote at all: instead, the answer might be to invest in a hub that supports these other standards, and right now you have two major options. 

Logitech offers the best, and the most popular one – the Logitech Home Hub is compatible with Microsoft and Sony game consoles, and a wide range of smart home gadgets including Philips Hue lights. It connects to your home Wi-Fi network, and can be controlled either by a mobile app or one of Logitech's higher-end remotes if you prefer.

Best universal remotes

Logitech's Harmony Hub levels-up the abilities of universal remotes

Using one of the Harmony series' tasty macro activities, you could therefore set the lighting level for movie night, as well as turning on your AV setup, with a single press on a button... welcome to the future.

Elsewhere, the Broadlink RM and RM Pro are hubs that can control IR and RF (Pro model) devices through a mobile phone app. They're significantly cheaper than the Logitech Home Hub, although as they don't use Bluetooth you can't use them to control a Sony PS4 console.

That gives you another low-cost way to make up for the lack of an IR blaster.

Best universal remotes: voice control

One additional benefit of the Logitech Home Hub system is that you can already control it through Amazon's digital voice assistant Alexa.

If you have an Amazon Echo, or an Echo Dot, or any other product with Alexa built-in, you can add a Harmony skill to it: using this you can say something like "Alexa, tell Harmony to turn on the TV", and it'll do exactly that (we've tried it out as part of our research for this guide, and it works rather well). 

Best universal remotes

You can now use your voice as a universal remote, with the right hardware

One day we'll be able to control everything over Wi-Fi, but until that day arrives, it's reassuring to see that universal remotes aren't content to become 'retro' gadgets – they’re actually keeping up with the times.

Logitech Harmony at a glance

As the Logitech Harmony series is easily the most important range of universal remotes for people looking for an experience to suit a high-end setup, let's take a quick look at what’s on offer. 

The Harmony family has two main lines – there are newer remotes that work with the Harmony Hub, and older pure IR remotes that don’t.

Best universal remotes

The Harmony Ultimate is one of Logitech’s full-fat universal remotes

The newer kind includes the Elite, Ultimate, Touch, Ultimate One and 950 models, all of which have screens. Logitech's Companion remote supports the hub but doesn’t have a display, making it a little more affordable. 

Those after something even less pocket-draining for their universal remote should check out the Harmony 650, which has a display but no Hub support, and the Harmony 350, a basic £35/$38 remote that's a classic universal remote but can still combine the functions of eight remotes. 

So, what is the best universal remote?

Best universal remotes

The best universal remotes

Logitech Harmony Elite

For AV adepts and smart home aficionados, this is the best universal remote

Activities automate your routines
Compatible with loads of devices
Polished design and feel
Can't launch into most video apps

At $250 (£99, AU$449), the Logitech Harmony Elite obviously no small investment – and if you're not absolutely serious about the form and function of your home entertainment setup, then you needn't bother. But for anyone who wants one remote to control just about everything, you'd be hard-pressed to find anything that is both this functional and relatively easy to use out of the box.   

If your setup is complex and you're seeking some automation in your routine, or you just can't stand the sight of a handful of differently-shaped remotes laying on your couch, then the Logitech Harmony Elite might be a luxury worth splashing out for. Despite the occasional hitch, it's a powerful universal remote that can wrangle your audio/visual madness, plus it looks and feels pretty good doing so.