Our Verdict

Office 365 is a simple and cost-effective way to get a powerful range of cloud Office services plus access to regular new features in desktop Office 2016. Microsoft is doing well in terms of making useful improvements on a regular basis, although some fresh tools are basic and some changes are a step backwards. Smaller companies will appreciate the reliability and the simple interface, but there are powerful options for larger firms too.

For

  • Regular new features in Exchange, SharePoint and more
  • Regular updates to the Office 2016 desktop apps
  • Familiar tools work well, new services build on existing investment
  • Simple and cost-effective plans

Against

  • Some new features like Planner are still underpowered
  • New features don't reach all customers immediately
  • Some changes to Office desktop apps remove features
  • Mobile Office apps for Windows remain less powerful

[Editor's Note: What immediately follows is a rundown of the latest developments and features Microsoft has added to Office 365 since this review was last updated.]

January 2017

  • Office 365 Advanced Threat Protection got several new features for tighter email security, namely URL Detonation and Dynamic Delivery.
  • Microsoft graced Office 365 with a new Setup section on the navigation menu, which provides convenient and easy access to all setup-related settings in one location.
  • Office 365 was crowned king of all productivity apps by Okta, outdoing second-place Salesforce.com by a factor of 1.3 to 1 as 2016 came to a close.
  • Microsoft brought in a raft of new courses from LinkedIn Learning to the Office Training Centre, with over 20 offerings on working with Word and PowerPoint.
  • StaffHub, a nifty new app which allows for the management of shifts for deskless workers, became available for Office 365 users with a K1, E1, E3 or E5 plan.

December 2016

  • A new OneDrive for Business admin centre began rolling out to release customers, with general availability promised for early 2017.
  • Microsoft laid out its grand vision of how the firm intends to integrate Teams (its Slack rival) with Microsoft Planner so working across the two is a seamless affair.
  • Microsoft made the Accessibility Checker more easily found across all Office 365 apps, and introduced automated alternate text descriptions in Word and PowerPoint.
  • An official guide on the ‘preferred deployment practices’ for Office 365 ProPlus was released, including advice on preparing the ground, and maintenance afterwards.
  • New statistics emerged from data protection firm Bitglass showing that Office 365 is twice as popular as Google’s G Suite.

November 2016

  • Office 365 users got the benefit of real-time co-authoring in PowerPoint, as well as in the Word app.
  • Office Lens received a couple of new features, including the full integration of Immersive Reader, and a new tool called Frame Guide to help the visually impaired.
  • Outlook Customer Manager arrived in Office 365, enabling businesses to track and manage – and hopefully grow – their customer relationships.
  • Microsoft reintroduced Access, its heavyweight database software, to Office 365 Business and Business Premium customers.
  • Microsoft officially took the wraps off Teams, the firm’s Slack rival that leverages the whole gamut of Office 365’s apps and services.

October 2016

  • Excel 2016 got new features based on Power Query tech, including an improved web connector and enhanced Query Editor, as well as Query Parameters support.
  • Microsoft introduced the ability to create (and collaborate on) Office documents from within a Yammer group.
  • In an earnings report, Microsoft announced Office 365 user numbers: 85 million active commercial users, and 24 million consumers.
  • A batch of new apps were revealed for Office, including an app for invoicing, and tracking expenses, along with one for keeping tabs on your business’ web presence.

September 2016

If you want to see older news and developments pertaining to Office 365, then check out the Archives page at the end of this review.

Otherwise, now move on to Page 2 for our full review and detailed look at what Office 365 offers, and how it can help you become more productive.

Darren Allan contributed to this article

ABOUT THE AUTHOR

Contributor

Mary (Twitter, Google+, website) started her career at Future Publishing, saw the AOL meltdown first hand the first time around when she ran the AOL UK computing channel, and she's been a freelance tech writer for over a decade. She's used every version of Windows and Office released, and every smartphone too, but she's still looking for the perfect tablet. Yes, she really does have USB earrings.