Tim Cook one year on: how's Apple doing?

Cook isn't just more affable than Jobs. He's more generous too. In February, he told Apple staff that he'd donated $100 million of Apple's money to charities, with $50 million to hospitals and a further $50 million to Product Red.

Apple now matches employees' charitable donations to the tune of $10,000 per employee per year, and it appears to be more charitable to employees and investors too: under Cook's watch Apple has introduced dividend payments for shareholders and deep product discounts for staff.

Core concerns

iPad Mini

Apple watchers have two concerns: whether Jobs left Apple with enough product ideas to keep the company on top for another few years; the second is while Cook may be a genius when it comes to business, he might not be a genius when it comes to products. The fear is when the products Jobs oversaw run out, that'll be the end of the Apple we know and love.

Critics argue the evidence is right in front of us. The biggest Cook-era products so far, the iPhone 4S, the new iPad and the latest Apple TV, are minor upgrades to existing products, and if rumours of an iPad mini are correct, then Cook is signing off on products that Steve Jobs rejected. He's already green-lighted the new Apple TV interface which, according to former Apple TV engineer Michael Margolis, was "tossed out five years ago because SJ didn't like it. Now there is nobody to say 'no' to bad design."

When Steve said no

It's important to take Steve Jobs' dismissals with a pinch of salt, as he often derided products Apple would go on to make. He dismissed tablets ("People want keyboards"), mobile phones ("We didn't think we'd do well in the cellphone business") and ebooks ("People don't read any more"), among many, many others.

Jobs' dismissal of seven-inch tablets and Apple TV designs could have been because they weren't right at the time. The idea that Jobs wouldn't have unveiled the iPhone 4S is odd, too, as Jobs was still involved in Apple during its development.

Apple has always made incremental updates: the iPhone 3GS was a relatively minor update to the iPhone 3G. And concerns about Apple's ability to design more great products are rather insulting to Jonathan Ive, whose group remains one of the most talented design teams in the world.

Is Tim the right man to run Apple? Perhaps the best people to ask are the ones who actually work there. US careers site Glassdoor surveys top firms' employees, and, in March, Apple staff gave Tim Cook a 97% approval rating, placing him above every other CEO in the tech industry. That suggests that when Cook promised to defend Jobs' legacy, he meant it.

Tim Cook is measured whereas Steve Jobs was explosive, Cook is inclusive whereas Jobs was arrogant, and Cook is pragmatic whereas Jobs was destructive. But they share one key attribute: a genuine passion for Apple, its products and its customers.

Carrie Marshall

Contributor

Writer, broadcaster, musician and kitchen gadget obsessive Carrie Marshall has been writing about tech since 1998, contributing sage advice and odd opinions to all kinds of magazines and websites as well as writing more than twenty books. Her latest, a love letter to music titled Small Town Joy, is on sale now. She is the singer in spectacularly obscure Glaswegian rock band Unquiet Mind.