Surfshark One Review

After making it big with one of the best VPNs on the market, Surfshark launched Surfshark One - an entire security bundle for users who seek to go the extra mile for their online safety and privacy. Aside from featuring its own VPN, the company has thrown in antivirus software, a data leak detection system, and a powerful private search engine.

Thus, with Surfshark One, the team has fulfilled its long-held objective of providing more than just a VPN for its users. Today, it offers a powerful and comprehensive package that takes all of its four services and blends them into a single and cost-effective solution.

Features

If you’re already familiar with Surfshark VPN, you may know all about its qualities. These include a full set of privacy mechanisms, a budget-friendly price that makes it one of the best cheap VPNs, and advanced capabilities in terms of speed, unblocking, and server capacity of over 3,200 servers across 100 countries.

Furthermore, its features like NoBorders and Camouflage Mode help bypass censorship and unlock all the major localized streaming platforms, such as Prime Video, Netflix, Disney +, BBC iPlayer, and others. Add high speeds into the mix, and this makes Surfshark VPN one of the best streaming VPNs.

When you add military-grade encryption, a strict no-logs policy, and a kill switch, you get one of the most secure VPNs in the industry as well. As a bonus, Surfshark VPN offers its software-defined networking (SDN) Nexus technology, connecting the user to the network’s entire infrastructure instead of servers physically disconnected from the rest of its peers.

As for Surfshark Antivirus, it provides real-time protection to ensure you’re safe from cyber crooks and malicious software when downloading, installing, or using files and apps. On top of that, it enhances the digital hygiene of your devices through scheduled scans. This can include entire devices or specific files or folders.

And the best part? Surfshark’s AV tool got the ‘Top Product’ award from AV-TEST in its June 2024 test, rating its protection, performance, and usability. In particular, it reported a 100% detection rate against advanced zero-day malware attacks.

With Surfshark Alert, the platform’s data leak detection system, you will easily and immediately know if your sensitive data was included in any of the latest breaches. The service will notify you in real time if anything like this happens.

Whether related to your email accounts, passwords, personal identification number, or credit cards - you can have peace of mind, as it will alert you if any such information was part of breached online databases or is circulating around the darkest corners of the World Wide Web.

Finally, Surfshark Search is an ad-free private search tool that guarantees never to monitor or log your search history. At the same time, it keeps at bay any web trackers that may be snooping on you and making your browsing experience cumbersome.

This handy little tool also allows you to switch between regions and pick the one that delivers better and more relevant results for the location you want - wherever your real location may be. Moreover, it provides organic search results unaffected by previous searches.

Getting started

To start using all the perks included in Surfshark’s comprehensive security package, you’ll need to head over to its website, pick a plan (Surfshark Starter, Surfshark One or Surfshark One+), the subscription length (1-month, 12-month, or 24-month, currently with 3 extra months for free), and that’s it.

There are some differences between the three packages. Surfshark Starter only includes a VPN and Alternative ID tool. Surfshark One adds Antivirus, Alerts, and Search to the list of tools, and Surfshark One+ has all the tools from Surfshark One, but it also comes equipped with data removal from company databases and people search sites.

In terms of pricing, Surfshark Starter's 24-month plan costs $1.99 a month, (billed annually), and the 12-month plan costs $3.19 a month. Surfshark One’s 24-month subscription costs $2.49 a month (billed annually), whereas its 12-month option would require $3.39 per month. This leaves Surfshark One’s 1-month subscription, which would set you back for $17.95 - the least cost-effective option.

Surfshark One+ is $3.99 a month on the 24-month plan, $6.09 a month on the 12-month plan, or can be purchased on a rolling monthly subscription for $20.65.

After you’ve selected your desired plan and its length, just enter your email address, choose a payment method and input the requested information (so you can be automatically billed once the trial ends), create a password, and you’re good to go!

The next step is to download the suite (should start automatically) and install it. This happens pretty quickly, depending on your internet connection and the device’s speed. Now just sign in with your credentials and Surfshark One can begin protecting your device(s), identity, and online presence.

You can give the service a trial run for the first seven days completely free, as long as you pick a 24-month or 12-month subscription, cancel before the trial ends, and pay via a credit card or PayPal (it also accepts Google Pay and major cryptocurrencies - Bitcoin, Ethereum, and XRP).

The platform also offers a 30-day money-back guarantee if you’re not completely satisfied with the service - no questions asked.

Interface

Surfshark’s Antivirus is currently available only on Android, macOS, and Windows, whereas its Alert, Search, and VPN services can be used on all of the above, plus on iOS and Linux, as well as on browsers like Chrome, Firefox, and Edge. You can also install its VPN manually on devices like routers, gaming consoles, and smart TV systems such as FireTV and Apple TV.

You’ll be happy to learn that Surfshark One covers up to five devices with one account with its antivirus protection - a solid number for a security suite albeit not unlimited as is the case with its standalone VPN solution.

Regardless of the device you’re using to open the Surfshark One app, the interface is sleek and easy to use, even for a beginner. As you open the app and sign in (only the first time), you’re welcomed by the straightforward VPN dashboard, where you can quick-connect to the fastest server based on your physical location or take a pick at any of the others.

The next tool down the left-side menu is Alternative ID, where you can see the details of your alternative persona if you’ve created them, copy all the info, and manage it by clicking on the link that will take you to the online dashboard.

To access Surfshark’s Alert dashboard, you’ll need to click on the link inside the app and it will take you to a web page listing all the detected breaches where your sensitive details have been exposed. There, the breaches are sortable by date of scan or breach, severity, or name, and list what was leaked and when.

Somewhat unintuitively, Surfshark’s Antivirus options are further down the list, just below Alert, but managing them is as easy as they get. In a single click, you can turn on/off the real-time protection, web protection, and webcam protection, start or schedule quick and full scans, and access additional features.

Following Antivirus is Surfshark Search, which you can use right there from the app. The results will open on a web page where you can narrow them down to images or videos, as well as according to a specific region.

Settings are the last option listed in the app’s left-hand menu, and here you can configure specific features related to the VPN tool, the app in general, or your account. You can also check out the referral options to get free months of Surfshark One in return.

Encountered a problem while using Surfshark One? Help is just around the corner, accessible via the app’s settings. From there, you can browse the platform’s helpful guides, access the handy troubleshooting tools, or contact the support team at any time of day or night.

Protection

Surfshark One’s Antivirus tool constantly watches over your devices through real-time scans, in addition to checking websites and stopping threats before they download. This is in addition to allowing you to conduct on-demand quick or full scans of your entire device or focus on specific files or folders.

Quick and full scans can also be scheduled to run automatically, letting you select specific scan days and scan times - and they won’t consume much of your time or RAM. The virus database updates itself every three hours, but you can also check for updates manually whenever you feel like it.

External storage scans - checking your USBs, hard drives, and network drives for malware, ransomware, and viruses, are also possible. You can choose to include them in the full and quick scans, have the tool ask you to scan them when connecting to your device, or both.

Additionally, the always-on cloud protection feature analyzes suspicious files using the Surfshark cloud, where the platform opens and checks them with no risk to your device. Its other advantages include access to a global virus database and the fact it doesn’t come at the cost of your device’s speed.

As a rare extra perk (though currently in beta phase), you can also turn on the webcam protection to stop untrusted apps on your device from accessing your camera. The trusted app list is easily managed by ticking the boxes next to the apps that should be allowed webcam access and leaving out others.

Already trust certain files, folders, or websites enough to exclude them from the real-time, scheduled, and manual scans? You can add them without hassle through the app’s file or folder picker, or paste the URL of the website (and opt to apply to all its subdomains) you want to exclude from the web protection.

Finally, you can choose to have infected files automatically deleted after 60 days of quarantine.

VPN

Surfshark’s VPN already has an enviable reputation as one of the top performers in the industry and for many good reasons. Let’s start off with its wide-reaching network of more than 3,200 servers (virtual and physical) spanning over 100 countries across the globe.

Unsure which server is the best for your location? No worries, just run Surfshark’s built-in speed test to see how they perform based on region (Europe, Asia Pacific, The Americas) or type (P2P, virtual, physical, static IP). You can also see how fast the recommended or recently used servers are.

Thanks to such a large and versatile network, you can access just about any type of content you need, be it geo-blocked TV shows and movies on streaming platforms like Netflix, BBC iPlayer, Disney+, DAZN, Prime Video, Hotstar, Hulu, Crunchyroll, YLE Areena, HBO Max, YouTube, or for some localized regional browsing.

The optional NoBorders mode, supporting internet access and connectivity around the world, is on by default. Additionally, you can download Surfshark’s browser extension for advanced blocking of ads, trackers, and malware when the VPN is connected.

Do note that the kill switch, the mechanism that disables your entire internet access in case the VPN connection fails to prevent any potential IP leaks, is off by default. Hence, you’ll need to turn it on manually as this part of the service is essential for your VPN use and online activities.

That said, Surfshark’s kill switch is customizable as well. Specifically, we’re talking about strict and softer versions of it. The former steps in if the VPN disconnects or is interrupted in any way, whereas the latter acts only if the VPN disconnects by accident or is interrupted.

Other VPN-specific extras include Dynamic MultiHop, Surfshark’s Double VPN feature routing your data through two servers instead of one. This way, it provides additional anonymity that security-conscious users will particularly appreciate. However, it might affect your connection speed as it needs to pass through twice the servers.

Supported protocols include OpenVPN (TCP or UDP) and WireGuard. You can choose any of them as your preferred protocol, or allow the app to select the fastest and most stable one automatically.

The Bypasser option defines the specific apps, websites, and IP addresses that can circumvent the VPN and those that should be routed through the VPN at all times. It is important to note that apps take priority over websites and IP addresses, so if you set your browser to route via the VPN, all the websites you visit will do so too, even if you set them to bypass VPN.

Other advanced options include Rotating IP (automatically changes your IP address while your VPN location remains constant) and Invisible on LAN (hides your device from other devices connected to your local network, like phones, printers, and smart TVs). Both are off by default.

In terms of performance, Surfshark VPN connects quickly and at the first attempt regardless of the server location choice. The speeds we tested independently are very good, even when connecting to India and Malaysia, both far, far away from our actual testing location.

The MultiHop to New York via Toronto was also fast. Changing the exit location to India didn’t make a lot of difference in this area, although switching to Indonesia after that delivered significantly lower download speeds, cutting the previous ones in half (but this was to be expected in some cases).

Other features

As mentioned above, Surfshark Search is a separate tool in the suite, delivering truly organic (and private) results, be it in the form of regular URLs, images, or videos. The results delivered by default pertain to all locales, but you can choose a particular country on the list (there are 36 of them) for more localized outcomes.

In terms of Surfshark Alert, the platform’s own data leak monitoring solution, it lists all the breaches in which your personal details, be it usernames, IDs, names, email addresses, physical addresses, IPs, birth dates, passwords, hashed passwords, security questions and answers, account balances, and the like, may have been involved.

The breached data is listed alongside a short description of the breach, the date when it happened, its level of severity, the number of records exposed, and recommendations on what to do next. You can choose to archive this data, and it will remain there under an appropriate category.

This section also allows you to type in the number of your credit card and your personal number (or social security number) to scan the internet and see if any of them appear anywhere unseemly.

Want to receive breach reports to your email? You can - just go to Alert’s settings, turn on this option, and select how often you’d like to get them (monthly, quarterly, or yearly). It is also possible to have the breach alerts sent to your account email address or the email address affected in the relevant breach.

Finally, if you change your mind and want to have all the data, your email addresses, credit cards, and ID numbers removed from Alert, you can do this in just two clicks in the settings, and voilá - all of this information is permanently deleted.

The Alternative ID feature allows you to keep your personal information hidden by creating an alter ego of sorts online. This means you’ll get a fake email address you can use for newsletters (linked to your actual email address that stays concealed) or an alternative persona for social media.

In other words, it’ll create a whole new person, including inventing their full name (yes, a middle name too!), date of birth, gender, and address - all with a city, a postal code, and a country. You can easily manage these details on the website or copy your new fake info directly from the app.

What's not included

Although there is a lot to like about SuperShark One, there are a few reasons why some would want to upgrade. Among them is the third-party Incogni tool otherwise included in the Surfshark One+ package, specifically designed to protect your personal information against identity theft and data brokers profiting off it.

It does this by removing your details, including your name, address, and other personal data off the internet (like people search sites and databases). If you already have an active Supershark One subscription plan, it will cost you an additional $3.99 per month for the remainder of it to add this. After that, it will charge you $47.88 every 12 months.

For an extra fee, you can also get a dedicated IP address for your use only, facilitating a consistent, private, and faster online experience with no risk of IP blacklisting. This costs $3.75 per month on top of your existing Surfshark subscription, after which it is charged $45 once a year.

The platform also lets you generate an alternative phone number with a US country code for deliveries, online accounts, text updates, and listings so you don’t have to share your real number, thus minimizing spam, data sharing, and identity theft risks.

With it, you’ll be able to receive calls and text messages, and even reply with a limited capability in the Surfshark app. However, it doesn’t support verification codes and you’ll need to pay an additional $2.89 per month to add the alternative phone number to your current plan.

On top of that, the bundle itself is missing some of the nice-to-have features like a password manager, parental controls, and a firewall.

Final verdict

Surfshark One delivers a strong security suite that includes antivirus protection, a VPN, safe search, data leak monitoring, and more - for less than what some charge for a single product. Although it doesn’t offer a password vault or support for iOS (for now), its user-friendly interface, customizable antivirus, high VPN speeds (even with a double VPN), and extras like webcam protection and alternative ID will do an admirable job of keeping your online presence safe and your mind sane.