Microsoft just made your ChatGPT-powered Bing experience less frustrating

art of a human hand with artificial intelligence via laptop
(Image credit: SvetaZi / Shutterstock)

Microsoft is continuing to tinker with its new artificial intelligence (AI) chatbot Bing Chat, this time adjusting its personality so it’s less stubborn and more helpful.

Bing Chat, which is powered by ChatGPT, garnered a lot of hype when it launched in March, allowing you to ask it all sorts of questions, and it would intelligently respond in a chat-like interface. Even better, you could ask it to create things, such as images or even code apps, and it would.

However, if anyone has used it recently, you may have noticed that Bing Chat developed a bit of an attitude, and would refuse to create certain things. This is exactly what happened to me when I asked it to help me design a new operating system for an upcoming article – it stubbornly refused to help, despite quite happily doing so a few days earlier.

Not only was this frustrating, but it also took a lot of the fun out of using Bing Chat. So, it’s good to see news (as reported by Neowin) that Microsoft is rolling out an update to address this.

According to a tweet by Mikhail Parakhin, Microsoft's head of Advertising and Web Services, a new update is rolling out that “should see big reduction in the number of cases when Bing Chat refuses to create something (write code, for example).”

More co-operative

According to Parakhin, this update (known as Bing Chat v98) will roll out in two stages. The first will reduce the instances where Bing refuses to help create things, while the second stage will reduce ‘disengagements.’ I assume this refers to those, again frustrating, times when Bing Chat will consider a chat or task complete when it isn’t.

Parakhin also responded to people asking about the new Bing Image Creator feature, which was recently introduced to allow users to create AI-generated art through Bing Chat, but which some people have found rather limited. Parakhin claims that this feature is rapidly improving.

It's good to see Microsoft continue to improve Bing Chat – there’s a huge amount of potential here, and the company must be pleased that people are now actually interested in Bing. It certainly seems to have captured the public’s imagination in the way that rival Google’s Bard AI has not – and to keep us interested, Bing needs to keep evolving. So far, Microsoft appears to agree.

Matt Hanson
Managing Editor, Core Tech

Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. Ever since he got an Amiga A500+ for Christmas in 1991, he's loved using (and playing on) computers, and will talk endlessly about how The Secret of Monkey Island is the best game ever made.